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Best Western San Juan Airport Hotel: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 38 reviews
38 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
10
3.0 of 5 stars
14
2.0 of 5 stars
6
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#24 of 38 hotels in San Juan
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  • Rooms: 113
Address:
Luis Munoz Marin International Airport
San Juan 00937
Puerto Rico
Check Rates: $220 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western San Juan Airport Hotel

( 19-23 of 38 )
“As expected - perfect for quick airport stay”

Best Western San Juan Airport Hotel

Mar 1, 2007
3/3 found this review helpful

We stayed here for one very short night. We had reserved here because we knew we were landing late and leaving the next morning. Thought it would be the most convenient and it was. Was even more convenient when our flight was delayed 5 hours and we arrived at 3 a.m. Lots of people sleeping on the airport floor since no rooms were available in San Juan (think Jet Blue ice storm on East Coast--a mess).

Room was clean. Bathroom and t.v. were very small. Beds comfortable and no airport noise. Breakfast was fine for continental.

Biggest complaint: they are renovating SJU so we awoke to jackhammering at 7 a.m. (which stunk given that we'd only just gone to bed!).

Would stay here again if I needed a quick airport layover.

  • This TripAdvisor Member:
    • Liked — Convenient Airport location and very friendly staff
    • Disliked — Noise from SJU renovation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ccrosner's Summary
Date of Stay: February 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $220 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great for where it is located”

Best Western San Juan Airport Hotel

4 of 5 stars
Columbus, Ohio
Feb 20, 2007
4/5 found this review helpful

If you are vacationing in San Juan, DO NOT STAY HERE. That is not who this hotel is intended for. If you have business at the airport, or need a one night layover, this is the place.

We checked in at 10:45a and our room was ready for us. Overall, we had this room for less than 24 hours.

Here are the plusses:
It is in the airport. You can't beat that. It outweighs just about every other amenity one can imagine. Complimentary wireless internet, business center and traditional continental breakfast. Room was very clean and well appointed. Staff was extremely courteous and friendly.

The minuses:
A single 15 or 17" LCD mounted on the wall. Too small, and some channels were fuzzy. Restaraunt. There is a place called "BJ's Bistro" in the hotel. When we went to look at the menu, all they had was Sushi. Not our kind of food, so we started to walk around the airport. Mind you, it's 7:30p. All the restaurants in the airport were closed except for Taco Maker, Subway, and McDonald's. Casino was very small and didn't have poker tables.

Overall, would stay here again to finish off my trip like this time. However, if I were actually vacationing in San Juan, I would choose elsewhere.

  • This TripAdvisor Member:
    • Liked — Location, location, location
    • Disliked — lack of restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifontaine's Summary
Date of Stay: February 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: April 04, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Gambling / Casinos, Other
Was this review helpful? Yes No
Check Rates
Average price*: $220 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Fine for a night”

Best Western San Juan Airport Hotel

3 of 5 stars
New York, NY
Feb 12, 2007
3/3 found this review helpful

Pluses: It's IN the airport. Couldn't be more convenient. Quiet, even though you're looking at the runway.

Minuses: The rooms are tiny, furnishings are sparse.

Basically, if you have a layover, it's fine, but no reason to go there otherwise.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cestmoi123's Summary
Date of Stay: February 2007
Member since: November 21, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $220 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“OK for a night or two”

Best Western San Juan Airport Hotel

Sep 14, 2006
6/6 found this review helpful

I was put up overnight when my flight back home to St. Croix was cancelled. Overall the stay was OK. The front desk was very kind and courteous upon check-in. The rooms are small and my particular room felt a bit like a jail cell. There was only one small window and the room itself was narrow. The tv was a small flatscreen on the wall waaay across the room from the bed - had to squint to see it. However, the room was clean and tidy and a decent place to sleep. Check-in at the airport was EXTREMELY convenient in the AM as you just walk out the door, up the steps and you're at the check-in counters. I wouldn't stay there for a vacation, but for an over-night into or out of the Caribbean - it wasn't too bad at all.

P.S. I left a brand new pair of jeans in my room, realized it and contacted them later that day and they sent them to me with no problem. The woman I spoke with at the front desk was very helpful and prompt.

  • This TripAdvisor Member:
    • Tips/Secrets: — Ok for an overnight stay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StCroixIslndGrl's Summary
Date of Stay: August 2006
Member since: September 14, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $220 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“What a pleasant suprise !!!”

Best Western San Juan Airport Hotel

Jul 19, 2006
6/7 found this review helpful

We had a last minute need to book a hotel close to the airport. The BW Airport was a pleasant surprise. We arrived around 1am and received a warm greeting. The rooms, although small, were immaculate and the property was well cared for. I called to get a later check-out and received it without a problem. The continental breakfast was excellent, I just wished I could have stayed for the evening reception. At first I was taken back to hear the price per night for the property, but after my stay I confirm it was well worth it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arounddeworld's Summary
Date of Stay: July 2006
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: July 19, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $220 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western San Juan Airport Hotel

( 19-23 of 38 )
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Best Western San Juan Airport Hotel Also Known As

Address: Luis Munoz Marin International Airport, San Juan 00937, Puerto Rico