My name is Frances Clark, spouse of Dale Clark, and our family recently celebrated our mother's 80th birthday. With the help of a travel agent friend whom I visited the resort with 10 years ago, Bob Wagner set up this fantastic vacation and handled most of the families reservations. By the way, this whole event was a surprise for mom. The family came form the East coast ,West coast and mid-west and everything as far as accomodations and arrivals went so smoothly.
This celebration could not have been such a huge success had it not been for Sandra your concierge/guest relations manager. She made certain that our rooms were close in proximity to Mom and that her birthday dinner at Munason was spectacular. She arranged to have Scotisha Walters as our teppan chef, along with Bobo. Scotisha was fantastic, but we knew this since we had the pleasure of a prior night at the resturant and she was our chef for that evening. She and Sandra both presented our mother with a small gift in recognition of her special day. Mom said she would never forget them because of there warm and loving personalities.Everyone from the front desk to the people cleaning up the grounds made our mom feel like they were doing it just for her all week.
The resort has changed much since my husbands first vist to Jamaica-Jamaica and the new addtions fo the wing where the nude beach used to be is beautiful. The swim-up bar and infinity pool are awesome. those are new since my visit.
The one thing that has not changed is the service and the close attention that the staff pays to all the people vacationing there. When I was a travel agent I sold more Super Clubs vacations than any other and that includes Sandals!
The bar tenders at the swim-up bar, Kino, Karl, Arlene were wonderful and very friendly. It was so nice to run into staff, Wesley, Shorty, that have been there for over 15 years, a tribute to management. Dive master George and all of the water sports staff were equally fantastic, especially the young man who took our mother and her 74 year old cousin out on the hobie cat, can't remember his full name, but it started with an H.
Most of our dining was on the terrace and Merl & Janice are fantastic supervisor's. If you mention this to them please let them know it's the guy who looks like Kenny Rogers.
Ther are so many more that were exceptional with service, like the salon, Noreene, the entertainment coordinator, sorry can't remeber his name, he was short, very thin and reminded me of Chris Rock, must of been the diamond earing!
Again many thanks to Sandra and Scotisha along with all of the other staff for a wonderful vacation and a fantastic surprise birthday celebration. By the way, we already have more friends that will be visiting your resort in June. My husband and I, along with our adult children are now planning for a future visit to Breezes, hopefully 2010!
Sincerely,
Frances Clark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.