I arrived at White Sands on a hot afternoon and was made feel very welcome and comfortable by the staff in the front office. I had many questions that they were happy to answer. My room was on the garden side with a kitchen and full fridge. (I was happy to be on the garden side as opposed to the beach as it is quieter) I was delighted to find a Humming Birds nest in the Hybiscus tree growing outside my patio - it was so peaceful to sit there and drink my coffee in the morning and watch the mother bird and others go about their morning rituals.
The A/C was fabulous as it cooled the room down quickly each time I returned. The staff were so accommodating and pleasant. My room was cleaned every day and I had a full bath as well as a shower in my bathroom. Hot and cold water pressure was powerful. (Very important to me!)
I did not have a TV in my room - for which I was thankful - as I spent many hours relaxing and keeping myself busy without the constant "noise attack" that I normally subject myself to! Over all - I just loved my stay ......... wish I was there now ! :)

Ok, i Seriously do not know where to start!!! Let me first start with before we even arrived. Two days before we were leaving, we went from May 28th till June 1st, we called the hotel because on their website we read that they would provide pick up from the airport for you. So we called to set it up, well the women at the front desk said they don't do that and that we'll have to get it from the airport. So that was that, lie number one. But apparently they pick up other people, but for us, they didnt have the service, well anyway, we got to the airport got our 90 cab ride and drove for 1 and a half hours to get to the resort. I'm gonna make a long story short. The hotel is a mess, I'm sorry people, before going on this vacation, my boyfriend and I were like reading all these reviews and we said to each other, o who cares these people are over exaggerating we just wanna go and get away its just a room to sleep in, whatever, we were going with an open mind, and expecting the least. Well I didn't know there was anything lower than the least, because thats what this place is. The hotel is a mess, their website lies, we met multiple people there who were not happy. The rooms were fine, beds fine, bathroom was ok, but shower was like a trickling waterfall, and I'm not just saying it to be funny, it seriously was the worst showering conditions ever. I never experienced anything like it.
While we were there, we also had no power for two days, two days!!!!!! no lights, no air conditioning !!!!! it was not a day and a half it was two days of this!! We tried to find out what was going on and they said they were working on it, so they gave us candles, long white candles like u get at a church, with matches and that was our source of light. Now I am from New Jersey and I love it cold, when I go to sleep i want it cold and with the no air thing was not acceptable. But what can they do, they were working on it right. We werent compensated or anything, they really didnt care, and no one made a big fuss about it accept like us and maybe a few other people, but it didnt matter. The only thing that was beautiful was the beach. But that was ruined by all the vendors and particularly one that calls himself DMX he sells bracelets, he never left me alone and harrassed me everyday i was there. telling me because i wont buy his bracelets he's starving. I tried relaxing my last day there and he wouldnt leave me alone, i finally said to him i want to be left alone sternly and he still didnt, i gave up, i give up on jamaica, ive been here before 6 years ago I stood at the starfish, and huge resort and enjoyed it for the most part. Wanted to come back to Jamaica, go to negril, but it just showed my why i will never go back there. Its full of drugs and illegal activity and we honestly did not feel safe at times. I am serious people, I have been to a lot of places and I never experienced anything like I did here at White Sands and Negril. My boyfriend himself said he stood at hostels that were nicer. Listen, I know by reading this you are going to try and give the white sands the benefit of doubt, but you need to think to yourself, are you ready! and just know that you have been warned!! Stay somewhere else, at a place that actually has power all the time, cuz yes we were the only hotel that didnt have power. I can go on and on, this place just upset me and I just wanted to let everyone know and let future travels know what they are in for. stay away

My fiancee and I are hard-working New Yorkers who simply needed a few days away for little money. This was the perfect spot. Negril was not a far drive and we had pre-arranged a car to pick us up. We arrived without luggage as Air Jamaica had forgot to load our entire flight's bags. The people at White Sands were so nice. Luckily it was jamaica and all we needed were a toothbrush and a bathing suit - both easy to find. Once the bags arrived EVERYONE at white sands knew to alert us. I felt like they truly cared.

The room was moderate but it had a little porch, clean bedding and A/C. The only funny part was that there were 2 twin beds pushed together. Often we felt we were sleeping far away - not exactly romantic.

The bar is great. The beach phenomenal. We met so many great travel friends. If you need more glamour you can get in a cab and head to a bigger resort or a special dinner at rockhouse. I would go back for another cheap 5 day vacation and certainly stay there again. We ate breakfast at CocoLaPalm for a change of morning scenery and strong coffee. It was a short walk down the beach.

Drinks were strong. Sunsets amazing.

We had a fantastic ten days at the White Sands Hotel. This is our second trip to White Sands and we will return again. As the staff members put it we are not just friends but family. Thanks to Francis, Sonia, Judy, Horace, Jennifer, Henry, Paul and Tony for making our vacation a great experience. We do not go to Jamaica to be pampered but want to experience Jamaica’s real treasure, her people. If you make an effort to get to know them you will gain a friend forever.

The accomodations are basic but that is exactly what we are looking for. The food and restaurant service was just fine. Remember you are on island time.
The bartenders are both excellent. We happened to be celebrating my wife’s birthday while in Jamaica. Tony promised us a special drink when we returned from diner that evening. Not only did we have a special drink, (Flaming Bob Marley) the whole bar sang Happy Birthday to my wife. It was a birthday she will never forget. Paul makes the best Mai Tai’s on the beach. The mudslides and dirty banana’s are the best.

There was some construction going on during our stay but this was really no problem. The crew never started work before 9:00am so we were most likely already at breakfast. They were working on the building in front of D1/D2. Looks like new acomadations will soon come.

There was a problem with the power one night so the AC was not working but the ceiling fan was ok. I never thought I could survive in Jamaica without air conditioning but it was very comfortable with the windows open and the ceiling fan running. You can really hear the tree frogs and the surf also. We opted for no air a few other nights as well.

White sands has the best beach and the security guard is always ready to step in if unwanted vendors are near. He will also grab you a lounge chair for the beach and clean it off.