We stayed at Sandals Inn last year, the same week, and booked before we came home for this year. We were welcomed home before we got both feet through the gate. Our stay was awesome, once again! Looking at other reviews: Yes, minor plumbing problems (i.e.; slow flushing toilet, minor fluctuations in shower temp.), no rats ever seen, we were not solicited for tips, and the staff was just as friendly and inviting as we remembered them to be! The food was, once again, fabulous! No matter where we ate; at the Inn, MoBay, or the Royal-we could not find one thing to complain about when it came to food! Or drink-other than the fact we think we put a few pounds on!

We find the Inn to be more personable/intimate because of its size. Yes! The staff remembers your name and everyone greets and smiles and checks on you all of the time! Right down to housekeeping and maintenance. You don't get that at the larger Sandals all of the time...you get it, but not like you do at the Inn!

We find the Inn to be peaceful, extremely friendly and clean. Any concern you have is answered to immediately. If something is wrong, they make it right. We like to go off on the tours and look forward to coming back home to relax. We were happy to see that they were environmentally conscious and gave us the option of linen and towel changes. There are so many things they do right!

We can't wait to get back to our "other home" next year! Last year we said we would do one more year at Sandals Inn and then find some other place to go...we ended up booking again at the Inn for next year. We will go other places, but the Inn will always be that one week to just get away and relax. Sort of the primer for those "other" places!

We are a midtwenties/early thirties unmarried couple who went to Sandals Inn for a 4 night vacation just to relax. This was our first trip to Jamaica. We stayed at Sandals Inn b/c it was cheaper than Sandals Mo Bay and Sandals Royal Caribbean. We did indeed spend most of our time at MoBay and RC (shuttle runs frequently). The beaches, activities/entertainment, and food (or I should say # of choices as well as dining atmosphere) are much better at these 2 places than at the Inn. I will say that had we been honeymooning, I would've been disappointed to be staying at the Inn due to lack of luxury. The rooms were stuffy (they have window unit ACs and fans), and bathrooms were outdated and never got cool. As mentioned by other reviewers, shower temp is impossible to control. There is constant street noise from cars honking, playing loud music, etc. The beach is a public beach that is across the street and was filled with locals for our entire stay. We never once set foot on it.
As for the activities, which we were most excited about, we found no jet skiing sponsored by Sandals (boo). The snorkelling we planned was cancelled due to rough water (so sad!). The kayaking area was small, so we only did this for a few minutes.
Now for the good points! Weather in early May was perfect! Close to airport and to Sandals Mo Bay and RC. Good food except for desserts. Great drinks. Good service, though it is better if you tip (even though "tips are included"). Fun activities at night at Sandals Mo Bay. We loved the all-inclusive experience! Next time, we'll prob stay at Sandals Mo Bay or RC though.
Warning: If you book the Dunn's River Falls tour through Sandals Inn, they will tell you it's a full day. Well, half of the day is "shopping", which is where they take you to a bunch of tourist places and pushy vendors try to sell you a bunch of overpriced "touristy" items. It was terrible. The falls, however, were wonderful! So try to get a half-day tour or book through another company.
One more tip: Book the restaurants you want to go to the day you get there.

This was our 17th visit to a Sandals resort, and once again we were not disappointed. The entire staff went above and beyond to make sure we had a great stay. Cheryl Brown, the general manager, should be commended for doing such a great job. The food was great, the room and resort were always clean. The location of the Inn (hip strip) allowed us to get a real feel of Jamaica. We would not hesitate to stay there again.

Sandals touts itself as the premium luxury resort line. I have stayed at several all inclusives in Mexico. For the extra money you pay for a sandals you could stay twice as long some place else for the same amount of money. This place is really not any nicer than any other place I have stayed at.

For the most part the resorts are nice but nothing special.
The people are great. Rooms average.

Water temp horrible won't stay the same during shower any time of day.

They say tips included but got hit up several times for tips.

They do make good drinks.

They do have rats in the restaurants. Saw them twice at the Inn.

No beach at the Inn.