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Sandals Inn: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 303 reviews
303 Reviews
5.0 of 5 stars
174
4.0 of 5 stars
68
3.0 of 5 stars
16
2.0 of 5 stars
30
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 51 hotels in Montego Bay
Show Hotel DetailsHide Hotel Details
  • Rooms: 52
Description: Intimate All-Inclusive couples-only resort situated across from beach. This description is based on information provided by the hotel.
Address:
Kent Avenue
PO Box 421
Montego Bay 00000
Jamaica
Check Rates: $339 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sandals Inn

( 47-51 of 303 )
“Is Luxury really included?”

Sandals Inn

May 10, 2008
1/8 found this review helpful

Sandals touts itself as the premium luxury resort line. I have stayed at several all inclusives in Mexico. For the extra money you pay for a sandals you could stay twice as long some place else for the same amount of money. This place is really not any nicer than any other place I have stayed at.

For the most part the resorts are nice but nothing special.
The people are great. Rooms average.

Water temp horrible won't stay the same during shower any time of day.

They say tips included but got hit up several times for tips.

They do make good drinks.

They do have rats in the restaurants. Saw them twice at the Inn.

No beach at the Inn.

  • This TripAdvisor Member:
    • Liked — Great people
    • Disliked — Nothing special about it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kanoradodave's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: November 22, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Older travelers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“always excellent”

Sandals Inn

May 9, 2008
6/6 found this review helpful

7 times at the inn,6 times at mobay,1time at whitehouse,1 time at the royal,1 time at the grande.16 total trips sort of speaks for itsself doesn't it.our next trip is already booked and cannot wait to return.everyone of the employees are no less than outstanding and deserve a lot of credit for a job very well done.

  • This TripAdvisor Member:
    • Liked — everything
    • Disliked — leaving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sammull's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Age group: 50-64
Member since: May 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Just slightly above Okay Experience”

Sandals Inn

May 9, 2008
0/7 found this review helpful

Good food, excellent/friendly staff, and a decent room; however, all this off set by the major plumbing problems. Every shower was an experience in itself...within seconds the temperature fluctuated between scolding hot to freezing cold.

  • This TripAdvisor Member:
    • Liked — The Food
    • Disliked — The Plumbing Problems
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yomajestie2373's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: May 09, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Best vacation we have ever had”

Sandals Inn

5 of 5 stars
Farrellton,Quebec
May 6, 2008
4/4 found this review helpful

This was the best vacation we have ever had. When we arrived, the greeting was "WELCOME HOME". At first we didn't understand this, but after being ther 1 day, it did feel like home. The staff is amazing. Everyone is very friendly and know you by name. We did use the suttle to the other resorts to use thier beaches and restaurants but this is where we wanted to sleep.


We will definately be returning next year and the year after that.
Hopefully we will be bringing friends along to meet all of the new friends that we have met and cherish in Jamaica.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephiebear's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“5 *****'s in our book!!!”

Sandals Inn

5 of 5 stars
Newfoundland, Canada
May 5, 2008
7/7 found this review helpful

Listen up people. Going on vacation for a few weeks is not like picking out furniture. Your time is usually short so make an effort, if that's what it takes, to just enjoy yourself.
Now lets begin with Sandals Inn. We had been in Jamaica for a week before going to The Inn. We arrived around noon on April 19th and Paul the bellman took care of our bags. He was pleasant and professional. It took just a word of two from us to bring out the true Jamaican in him and within minutes we were friends. He ushered us into an airconditioned reception room to complete the check-in formalities. We were met there by Mark who gave us the check-in details along with some refreshing damp towels to cool us down. While Paul looked after the bags, Mark took us to the front desk where we were greeted by Doreen and Jason. Doreen it appears is the reservations person and also takes care of the switchboard. Following animated introductions we asked them for a view of the ocean and were accommodated right away even though we were quite early. This courtesy was the shape of things to come for our entire stay.

On check-in the air conditioner wasn't working quite right. A call to the front desk and within minutes the bearded Patrick showed up. Turned out Patrick's outward appearance hides a gentle personality which we had the good fortune to enjoy our entire stay of 9 nites. The pleasure was ours Patrick.

While Patrick checked-out the cooler, we ventured to the bar in the garden. First guy we met was an elderly gent named Dacre. Out of respect we we aptly called him "Mister Dacre". His sidekick was Johathan, an outgoing guy with an infectious smile. Both treated us like old friends within minutes. I'm convinced it's how you introduce yourself to strangers reflects how they accept you. These two were great. Later we got to know a younger Jonathan who they named "Jo-Jo" for obvious reasons. "Jo-Jo" fell right in love with my bright red string-tie. So much so on our last nite I unclipped it from my shirt and pinned it on his as he brought us a glass of wine in the dining room. What I didn't tell "Jo-Jo" was that I had an identical tie upstairs. I mention that here because he's still wondering how I could give him my red tie and still wear one when we checked-out the next morning. We old guys still wear a shirt & tie when travelling.

Now for the dining room itself. Elvis, in his quiet unassuming manner, appeared to be the captain in this wheelhouse. We found the varied selection of dishes whether buffet or a-la-carte to be top-drawer. The wait-staff were all really polite. All answered a "thank you" with "you're welcome". Orlando is an imposing figure who's smile is three quarters of a mile wide. It was a delight dining when he was on duty. Thanks buddy, you're just one of the reasons we'll be back.

On our last nite we were approached by SHANE, the hotel photographer who offered to take some pictures of myself and my bride of 50 years. Without charge. He then spent almost an hour at his computer arranging the pictures in various backgrounds before giving them to us on a CD. What a generous gesture by a young man with a 13 month old daughter waiting for him at home. We thank you for your big-heartedness Shane. The good lord willin' & the crik don't rise we'll meet again.

Some people (especially the loud party of 8 who moved tables like they were in a tavern) found the dining service slow. Hey, Jamaica is not MacDonald's. We enjoyed the leisurely pace.

As the week progressed we got to know Sasha-Gae on the Front Desk and her captivating smile. She and LaToya on the Tour Desk were just wonderful, taking care of numerous little things requested by two old fogies in our 70's. We're grateful for their patience and generosity. Returning to our room at nite we were welcomed to a different bed trimming by Angella, a quiet personable lady who went the extra nine yards if the room needed anything extra. We thank her.

Overall, our stay at Sandals Inn from April 19th to April 28th was a most enjoyable respite from a long hard Canadian winter. Everybody in this establishment was friendly. We couldn't ask for more.

As an aside. When we got back from the bar that first day, the air conditioner was humming like a top. Thanks again Patrick.
We took many bus trips to the other two properties and enjoyed them too. We walked in on a beach party at Sandals Montego Bay one nite as they were looking for people married 30 or more years. We had the most longivity (50 years as of April 12th) and were the receiptients of a bottle of champagne and a standing O from the approximately 500 people. Put the cap on a great vacation and we thank the entertainment people for a great nite. We didn't even intend to be there but the bus takes a dinner break around 8:30pm so we cancelled our reservation at Royal Caribbean and camped out here. Like falling into a bucket of $$$$ and coming out smelling like a bucket of $$$$.

Finally...the beach across the street. Sure it was busy with Jamaicans on Saturdays & Sundays. But everybody goes there to go in the water, not lie on the beach. And it's a big ocean out there, azure blue, warm, and clear as a bell. We didn't have a problem with it, fact is we loved it especially in early morning. Cars speeding by all hours of the nite were a different matter but we just sucked it up, there are wingnuts wherever you go.

Sandals Inn and it's people are ALL top-notch. We'll be back.

Bob & Helen
Newfoundland, Canada

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rok's Summary
Date of Stay: April 2008
Member since: April 20, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $339 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sandals Inn

( 47-51 of 303 )
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Sandals Inn Address

Kent Avenue | PO Box 421, Montego Bay 00000, Jamaica