Went to this hotel for Business. Rooms were old as was furniture and decor.

Couple months ago i and my partner visit the knutsford court hotel kingston 5 jamaica .we only book for a night. first the room was dusty the ice bucket was not clean to my suit , ok we decide to over look those problems, we were just spending 1 night. so we went to grab a bit and return to our (not so clean )room. My patner decide to open the balcony door to get some fresh air while eating (which was not a good idea) then we discover the door could not open and its not closed. I personal call the front desk and report the matter the F.D agent she answer saying some one will be there soon,
Ihave waited 10 minutes i call again ,this time she answer like she was tired with me but i still waited (oh my god) i call 2 timesafter that still no one to fix the problem. i went in person to the agent (she) then said oh the maintenance will be in tomorrow. i told her i've look on the door it cant fix it need changing. i was standing there for the past 5 mins no one answer me. i went back to my room pack and leave and they got the nurves to charge the $141.92 off my cc card for 3 hours of hell. please take a good view before u take your keys , sorry you are then on your own. The following morning we went and spoke to the( they say) manager he
offer us a refund of $100, so sadly they did toke the $141.92 off the cc ( cant be trusted)

I am staying here now... and was hopeful given some of the positive reviews. The staff are very friendly and accommodating but the rest?

I am writing this from the restaurant because the internet in the room doesn't work. I complained about this yesterday afternoon when I arrived but the IT guy was not in. The room is grim... I had a superior room and thought they must have made a mistake and delivered me to a standard room but no... I was assured this room is much better than the standard room... so, why do I have a view of a wall with barbed wire. And, the term "balcony" must mean "a railing with 4 inches of tile."

The towels in the bathroom are tiny as is the one bar of soap. When I took a shower, I only used hot water because it was just slightly warmer than room temperature.

The continental breakfast is not much so I have ordered an omelet.

On the other hand, my room was not noisy... and the bed was fairly comfortable. Cleanliness is a mixed bag... the room is clean but the bathroom has some sort of black stuff where the floor meets the back wall.

My extended family and I stayed here during the Christmas holiday of 2006. We were looking for somewhere nice, clean, central to Kingston, and economical to stay, and this is it.

I must say I researched every hotel and guest house in the New Kingston area looking for somewhere that met my standards. As Jamaicans returning home, we didn't wanted our privacy (opting not to stay with relatives), conveineice of a central location, and something that met our 'spoiled' American standards. The Knutsford Court is approximately 3 blocks from the Hilton, Pegasus and Courtliegh (Knutsfords sister property) Hotels, which are comparable and much more expensive. Since it is located 3 blocks away from Knutsford Blvd (the strip) the hotel is much quieter. It is more like an Inn with an interior courtyard and hotel rooms and townhouses. If you are traveling with a large family the 2 bedroom town house with the pull out sofa is an ideal place for you all to comfortably stay.

The hotel is very quite, so if you are looking for something to do you will want to go next door to the theater, 2 blocks up to Devon House, or over to the other hotels for a drink, or to one of the nightclubs on Knutsford Blvd. The rooms are a little dated and could use some renovations and remodeling, but they are well kept and very clean. From what I saw, the hotel clientele is mostly Jamaicans returning home, and a few business travelers, so the staff are not very knowledgeable with activities as they would be if this was a resort, so you may need to do a little work to find out what are the local events.

My only complaint was that the check out procedure was a little complex.