We did a lot of research before picking the Royal Catalonia, and were very very happy with our choice. Do take the reviews with a grain of salt on here, of course things will be different from home - this is the whole reason you're travelling! If the food was the same, rooms the same, surroundings the same, then why even bother leaving in the first place. So regardless of where you stay, a good attitude is always key. That being said - I have no complaints!
Our holiday got off to a shaky start with Transat Holidays, but this was bad customer service from the airline, nothing to do with the resort. Once we arrived in Punta Cana, it was smooth finding our shuttle and check in was easy as well. I'm not sure all the shuttles are aware that there are two entrances, one from regular Catalonia and one for Royal because I questioned them and they said it was the same entrance from everyone. Not so, but the bellman was happy to golf cart us over to the Royal side and we were treated like gold. I didn't even say my name and they knew who we were, so not sure if it was a slow day or what, but that was nice!
The rooms were beautiful. Clean, spacious, tons of extra ammenities. Loved the hammock and the soaker tub. Tons of hot water in the shower and a dehumidifier which was handy! Maid service was fantastic, we tipped $2 a day and always had a fully stocked fridge, fresh towels, everything. She came a couple times a day sometimes, because we would drink all the beer, go to dinner, come back and it would be full! So excellent service.
I thought that staff were fabulous. No, they don't all speak english. But they don't expect you to speak fluent Spanish. Do yourself a favour and brush up on the basics. Please, thanks, Hello, Goodbye, etc. That and a smile is all I had and never had a problem. Sure I got rose instead of white a couple times, but whatever, haha.
The a la Carte Resaraunts were also really good. I would rate them, from best to worst 1. Japanese 2. Mexican 3. Thalassa 4. Grill house 5. French (The French restaraunt is changing to Italian in May 2008 FYI). The most hilarious thing was watching other people skeptically try ing to eat sushi with a knife and fork at the Japanese. Don't order the Caribbean prawn at Thallasa... we're still not sure what it was, but it was clear and goey and not the sort of prawn you're thinking of.!!! But other then that food was great! Has continental breakfast room service one day and it was almost ridiculous how much food they brought... I felt a little glutunous!
The pool was good, only spent the last day there, because we're beach people. Tons of chairs and huts, never had a problem getting a chair or shade (the sun is STRONG - be careful with spf 30 i still burned second day!). Beach was fab, private with a private beach bar, soooo good.
Nightly entertainment was sort of cheesy. We still watched some of it, and it was great they had the option but it wasn't my sort of thing. There's shops, the creparie, casino and the disco, so there are tons of choices though!
Excursions, we did Saona Isle which was great, not many people on the part of the island they took us too! SO interesting driving through the Dominican towns on the way to and from the dock, very interesting perspective into everyday life. We also did the Reef Explorer which was great, recommend it opposed to the Marinarium which is just a booze cruise, and we figured we got enough free booze at the hotel. Reef explorer is less people and you get to swim with tons of rays and sharks, whereas the marinarium one is just a little enclosure, and we also got to go sea kayaking, and got 15 minute massages on this floating pier in the middle of the ocean while drinking fresh juices. Heaven! My boyfriend also golfed the course on Catalonia (9 par, he did 9 holes twice) and said it was pretty good. I think it was $60 plus $20 club rental. The guy at the golf shop was sooooo sweet and kind and even offered a gold cart to check out the course before he paid! He got chatting with him , and my boyfriend found out that he only makes $8 a DAY... which is mad, really. So keep that in mind and tip when you get good service! We saw SO many people that didn't tip at the a la cartes and I think that is really poor effort, and not acceptable when you get good service. Even just a few dollars makes a difference!
I paid $60 to have an hour massage at the Royal spa and it was really good but keep in mind there are little windows and anyone in the spa can look into the massage room, so keep in mind if you go topless and are subconcious.
hmmmm I guess my only other things to say would not be complaints but obervations... there are no clocks in the rooms, so bring an alarm! Especially if you do excursions because some of them start early! Also, the air con is powerful! I actually got cold when i slept and had to turn it off. But hey, at least there was air con!
We had such such such a good time and would definintely go back!!!





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