Like many other people, I had read some of the not so great reviews of the Ocean Blue resort on this website and, as a result, I was a small bit anxious about how our holiday there would turn out. However, my fears were completely unfounded.
My boyfriend and I spent a week at this resort - the first week of May - and had a fabulous time. Our transfer shuttle from the airport to the hotel was waiting for us when we landed in Punta Cana after a LONG flight from Ireland (via Paris). The transfer only took about 20mins.
Check-in was quick and very informative. We were offered a trolley ride to our room but chose to walk (the 5 minutes it took) from the reception to our building to get a feel for the resort.
Our room was absolutely gorgeous - it was on the ground floor of Villa 5, facing the two huge swimming pools, and only minutes from the beach. The room was spotless, with plenty of lamps (to make up for the fairly dim main light) and, more importantly, beer in the fridge!
On our first night there, we ate in Route 66 but we were a bit underwhelmed. We had to wait about half an hour or more for a table (admittedly we didn't have a reservation) and service when we did get a table was slow and absent-minded. However, we were much more impressed with the bar in the main building afterwards - great service and very friendly staff.
For the rest of the week, we ate in the main buffet for every meal... and never got bored of it. We always got a table straight away, and there was a huge and varied selection of food each day (breakfast was definitely a favourite of mine though what with bucks fizz, a crepes and pancake corner, and all the fresh tropical fruit you could eat). For the majority of the time, the staff were good and attentive, but at busier times, it was sometimes necessary to go to the bar ourselves to get drinks. - not a big deal.
The whole resort was extremely well maintained. The swimming pools were huge and the staff at the pool bars were friendly and very efficient. The beach was absolutely amazing - picture postcard perfect!
We always had fresh towels in our room. Every day we left a tip and a note (in Spanish) for the housekeeping girls, and most days we were left beer in our fridge. On the days we weren't though, it was easy to stroll over to the pool bar and get whatever we wanted for takeaway!
Some people mentioned that they had problems from the food in the resort. We did have tummy problems one day but I suspect it was more to do with the 5 glasses of champagne in the bar the night before, than anything else. I think its important to point out that ,with all the free food and drink on offer, its very easy to go overboard... (I overheard a guy at the pool one day proudly proclaiming that he had had more than 50 shrimp for lunch!). Eat and drink in excess and you're asking for trouble anyway. We ate and drank plenty, but within reason, and didn't have any problems.
Another thing I'd like to mention is in relation to the staff and tipping etc. We tipped quite often, mostly a dollar or two each time... but didn't tip when we felt the service was lacking. Sometimes you do get the impression that the staff lack incentive.... but maybe if they got a better deal from the visitors they would be more receptive? Sometimes, I was embarrassed to hear how some guests treated the staff - shouting at them and ordering them around. Yes - the people are there to serve you, but they are not your servants!
Anyway, we had a great experience at Ocean Blue and would highly recommend it. I must say though that we visited the resort when it was a bit quieter and that may have helped with the fact that we had no issues with seating in the restaurants, getting sun loungers, getting served at the bar etc. I was very glad we visited when it wasn't the height of their busy season.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners, Tourists
I selected this hotel as a top choice for:
Beach / Sun