What an absolutely stunning place! We were at this resort for our wedding and honeymoon April 22-May 4. There were 10 of us all together. The décor is very modern, and the grounds were extremely well groomed, there were always workers out tending to the pool in the morning and the grounds.
It’s so hard when you are picking a resort from a brochure or from word of mouth. We chose this resort based on the fact that it was new-ish and the pricing fit our budget, and the wedding was included in our package. All of our guests were blown away by how beautiful it was. I had minor panic attacks reading some of these reviews on here but I have to say, some people just have to chill out. Sure there are tiles missing in the pool, but I can assure you that you’d be more pissed off if they had drained the whole pool to fix the tiles. You just can’t please everyone.
First let me say the resort is huge. All our guests stayed in Villa 3 which is closer to the front of the resort, closer to the food! Our villa was 10 (actually on the Ocean Sands side), closest to the beach. There is a shuttle that runs the route of the resort, but it takes a good 20-25 minutes to do the circuit, so count on doing a lot of walking. Anyway, the regular rooms were gorgeous! All our guests had 2 double beds and a jet tub in the bathrooms, which were quite large. Their rooms in villa 3 faced north, so were always in shade. As a result, a couple had a musty smell, but I had brought a bunch of scented candles and that took care of it.
We had the honeymoon suite for the full 2 weeks we were there. I’m glad I booked this suite right from the start, as there were a few brides that week that had requested one but they were booked (there are only 10 honeymoon suites in the whole resort in villas 6 and 10). These rooms were AMAZING. The main floor had the king bed, dresser, living room and ocean facing balcony. The second floor had a second sitting room a 2 person jet spa and an outdoor shower. One minor problem with the shower clogged, but maintenance had that fixed in one afternoon.
Our wedding on the beach was an absolute dream come true. The wedding coordinator, Julissa is a total peach and can multi-task like nobody’s business! Our reception at LaBrasa was fanstastic, not one complaint at all.
Every staff member always had a smile on their face!! From housekeeping to grounds crew, waiters, bartenders, reception, everyone was extremely pleasant, saying Hola to everyone! Each bartender has a specialty drink, so make sure you go and explore all the different specialties! If you are ever there, make sure you say hey to Victor in the yellow pool bar and have one of his specials, unbelievable!!!
Anyone who could complain about the food here is insane!! You could literally eat at the massive buffet every single day and have something different to eat, but there were so many more options! For a la carte, there was the American (Route 66) and Mexican (OMG the chimichanga was amazing!) and the carribean grill at the beach that you could dress casually for, and the Italian and Dominican the men needed to wear pants for, also all amazing! The staff were amazingly diligent, but not to the point of stalking you to finish your plate. After 2 weeks the H10 time share people got so annoying, that would be my only fault of the whole place, the whole 2 weeks we were there. We met many fantastic people and we will for sure be going back as it holds a special place in our hearts for being married there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event