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Sunscape Punta Cana: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 824 reviews
824 Reviews
5.0 of 5 stars
181
4.0 of 5 stars
285
3.0 of 5 stars
161
2.0 of 5 stars
109
1.0 of 5 stars
88
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#46 of 73 hotels in Punta Cana
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 528
Description: All-Inclusive Beach Resort encompassing nine 3-level buildings. This description is based on information provided by the hotel.
Address:
Cabeza de Toro - Bavaro Beach, Higuey
(formerly Occidental Allegro Punta Cana)
Punta Cana
Dominican Republic
Check Rates: $276 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sunscape Punta Cana

( 1-5 of 824 )
“Unless you like being told no for everything, stay away from here.”

Sunscape Punta Cana

1 of 5 stars
Kentucky
Jul 13, 2008 New
0/4 found this review helpful

The entire experience was terrible. Told no at check in for an upgrade,told no with restaurant reservations, told no for catamarran booking, told no for extra towels, told no at restaurants for special requests, told no on beach for chairs. Get the point yet?
THIS resort has very poor customer service and poorly maintained hotel and grounds. And don't try to get a beach chair in the morning, as they are very limited and all taken even at 6:30 in the morning. Unless you are single & need a cheap hotel for spring break, would not recommend staying here EVER! As a matter of fact, we told the staff we would never be back. "Allegro Finito".

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dan1969's Summary
Date of Stay: July 2007
Member since: July 13, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good Care Free Vacation”

Sunscape Punta Cana

Jun 18, 2008
1/3 found this review helpful

This was our first tropical experience at an all-inclusive resort and overall I think it was a great experience! The whole thing from leaving Chicago, to arriving back a week later was just over $3k so for us that was a little pricey, but still not too bad.
The biggest negitive is that there isn't much to do outside the resort, but that is the nature of the beast I think.
The food was pretty good all around and the staff was fun and entertaining.
My wife and don't have another trip to match this up against, so we might be missing out on something, but overall, if you are looking for a 100% care-free, relaxing vacation, this will do the trick nicely!

  • This TripAdvisor Member:
    • Liked — The Spa was great!
    • Disliked — They didn't have the correct room so we were moved two buildings away from our friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ryan-kristin's Summary
Date of Stay: May 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: June 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Amazing”

Sunscape Punta Cana

5 of 5 stars
manchester
Jun 17, 2008
1/2 found this review helpful

Went for 14 days and dont have one complaint at all, the rooms were perfect the staff are all friendly and funny even the maids and cleaners. Perfect if you want a relaxing holiday or a fun holiday with always something to do. The restaurants are all brilliant and there are plenty choices of food. Only one problem is the 1hr and 30mins car trip from the hotel you get a bit hot and thirsty but the drivers are willing to stop if you want to buy a drink.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mufcum's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 25-34
Member since: June 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Travelled lots and this place was GREAT”

Sunscape Punta Cana

May 23, 2008
2/3 found this review helpful

My husband and I stayed at the Sunscape March 30 to April 6, 2008. We had read all kinds of bad reviews and we got very worried. When we arrived the place was beautiful and very clean. We had a room on the 1st floor and had no problems with anything. Yes the room was a bit musty but lets be realistic we are in the D.R. The weather was perfect only one cold wet day but we made the best of it. We did not go to watch T.V. so that was not an issue. The food was very good we had a wonderful meal at all the places we went. The maid Maria was pregnant and did a great job of cleaning our room. The beds were changed at least three times which I did not expect at all. The towels and bedding had a clean smell and we did not see any bugs in our room at all. I think that people who have complained need to have a reality check and remember it is a third world country. WE had a great time go with a positive attitude and a smile on your face. It sure is amazing what a smile and good attitude will get you.

  • This TripAdvisor Member:
    • Liked — The great staff and how clean the resort was
    • Disliked — na
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
austinlindsay's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: December 27, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Families with young children
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Better and worse”

Sunscape Punta Cana

2 of 5 stars
Holland,PA
May 20, 2008
3/5 found this review helpful

Family of for:girl 11 and boy 4 spent a week at Sunscape Punta Cana.Only 20 minites from airport.We had to wait 2 hours for the roombut room was dirty when we got in.Room could use a lot of upgraiding.The room #5112 was humid at all times. Mould was on the walls.TV has bad reseption.Staff not very responsive to your needs.Beautiful beach and pool.The games they play are fun.The main buffet was OK.Service there was good exept Italian restorant "Di Mario" we had to wait 1,5 hours for food.
We have had better and worse.
Never return to this resort again.

  • This TripAdvisor Member:
    • Liked — Beach,Entertaintment
    • Disliked — Room/Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratan's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: May 19, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
I recommend this hotel for:
Young singles, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $276 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Sunscape Punta Cana

( 1-5 of 824 )
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Sunscape Punta Cana Address

Cabeza de Toro - Bavaro Beach, Higuey | (formerly Occidental Allegro Punta Cana), Punta Cana, Dominican Republic