We spent one night at this resort due to weather conditions in Toronto en route from Aruba. Considering the short notice the hotel must have received regarding our arrival, they deserve kudos for their efficient handling of such a large and not necessarily happy group. Check-in was uncomplicated and they had one bar that remained open and the pizza restaurant. This was all inclusive for us.
We were put up in Building 35 or Sumbador. Our room was spacious, clean and immediately cool upon turning on the air conditioning. The bathroom was large, clean and had all the amenities one should expect from a 4*+ property. The only compaint was the lack of hot water in the morning.
The breakfast buffet was included the next morning. It was excellent with fresh juices, fruit, smoothies, made to order omelettes etc.
Check out was efficient as we headed back to airport to continue our journey home.

We just returned from 10 glorious days at The Punta Cana Resort and Club. It was our fourth trip and perhaps our best yet. The property looked outstanding and the staff was terrific. They have some new faces in Guest Services (Carolina, Nicholas and Milca) along with Karina and Victor who seem to keep everything running quite smoothly. This year, we were even invited to join the chef, Rojalio and the director of Guest Service, Nicholas for an outstanding dinner to show off the new chef's talents. It was delicious and ran from lobster to filet mignon to a pecan tart for dessert.
If you are looking for excitement, this is not the place for you. If you are looking forward to total rest and relaxation, it is an oasis. The beach is never crowded and is quite peaceful. The pool at the main hotel is perfect to float in on the wonderful rafts which are provided. The pool at the Golf Club is usually empty and directly abuts the beach. There is a lovely terrace right there for a perfect lunch or drink. The Six Senses Spa is also there at the Golf Club. The mostly-Asian masseuses give Thai massages that rival any spa to which my husband or I have ever been....anywhere.
The food continues to be good, but I must say, we did miss the evening buffet at LaCana. LaCana continues to have a wonderful buffet breakfast every morning with everything from an "omelette man" to a "smoothie maker" and all things in between. We missed being able to go to the dinner buffet every few days, which we had done in years past...just to "break it up" and indulge in some of their wonderful salads and vegetables, which are grown right on the property. Perhaps next year, they will bring it back. The restaurants were consistently good and offered us varied menus. We enjoy everything from the fresh fish at the Marina restaurant, La Yola, to the delicious thin-crust pizza at Franco's.
The golf course is outstanding and is maintained beautifully. I think the fee they charged for me to ride in the cart (I do not play)
with my husband while he played seemed excessive at $40.
By contrast, when my husband played at Cap Cana golf course, there was no charge for me to ride along with him. Cap Cana's golf course, Punta Espada, should not be missed. It is about 10 minutes away and well worth the trip.
All in all, it was a very pleasant trip, as it has been every year for the past four years.
We always rent a golf cart for our entire stay and find it quite enjoyable. It gives us the mobility to go from the hotel to the golf club to the marina without having to wait for the shuttle.
There is a reason we choose The Punta Cana Resort and Club each January for post-Christmas relaxation and I hope the above review answers that question.

We had flight problems in transit from Aruba to Toronto and our flight landed in Punta Cana where all passengers were put for one night at the Punta Cana Resort & Club.

Although our recent travel has mostly been to Aruba we have stayed in many Caribbean destinations over the past 20 years.

Wouldn't go back to this one if it was all-expenses paid!

The room would have been ok IF it wasn't full of bugs (huge spider and hundreds of mosquitoes), if the air conditioner didn't sound like a machine gun, if the food at the buffet had been identifiable OR edible.

The front desk called us 4 times between midnight and 5 a.m. with a "wake up call" that we never requested. We set the alarm for 5 a.m. We didn't need a "wake up call" at 1 a.m. to confirm they would be waking us at 5 a.m.!

Between the calls, the noise of the A/C, and the bugs there was no possibility for sleep. The next morning when we all re-grouped in the lobby to go back to the airport for our onward travel home, almost every passenger had complaints of non-functional lights, AC, televisions, and an wide array of local wildlife in the rooms. Also, it seemed every passenger got multiple wake up calls including 1 a.m. and 2 a.m. to "confirm" the 5 a.m. wake-up call. Not one passenger I spoke with indicated they'd asked for any wake-up call whatsoever.

I believe most of us were in the "villas" or casitas - maybe in the larger buildings things would have been better.

We did not sleep or eat at this all-inclusive property but we would have liked to do both. Just wasn't possible.

My wife and I just spent 5 night here. We enjoyed it from the get go. The grounds are very well maintained. I think we saw them clean the beach twice a day! The setting couldn’t be any better. This was our first true “inclusive resort” trip and we were not disappointed. We found the staff very helpful and friendly and enjoyed the amenities.