We stayed at the Gran Ventana from the 1st to the 15th July. I was a little dubious before we went as I had read some of the reviews on here before we left but for those people who have written bad reviews I really cannot understand it!
The hotel was wonderful - overall it was clean and in general was well kept. The staff could not do enough for you and considering their wages are phenomenally low they still manage to smile and always try to help and make your holiday the best it can be. You will always find them cleaning around the resort all day.
They are very appreciative of any tips you give them because as I said previously their pay is very low and may I add that they do deserve extra because you would not get their level of committment from hotels in the UK!!!
The food was lovely - everyday there was something we liked so meal times was never a problem. As we have a 3 yr old we were very happy to find that there was always something he liked too.
The animation team were great - did a really good job. Our little boy loved the kids disco of a nightime where they did the okey kokey etc.
We had absolutely no probelms with the mosquito's. Only my husband was bitten.
Our room was cleaned everyday and the maids left flowers on the bed. We tipped these 2 ladies as they worked really hard.
Unfortunately I fell ill on holiday and had to be taken to hospital but the staff at the hotel did all they could before I left to try and make me better. They bought me some tummy settlers to the room and even made a drink up for me which the Dominicans drink when they have a tummy upset. When this didnt work they took me straight to the medical centre which is near enough next to the hotel where they put me straight on to a drip and then took me to hospital where I stayed overnight. The staff at the hospital were just as good as the hotel - couldnt do enough for you and the level of care and standard of hygiene was higher than that of our own NHS!
This has not put me off from returning to the Dominican as I believe this is one of the best holidays I have had. The resort, the beach, the weather, the food, the entertainment and especially the staff made this a very enjoyable holiday!
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