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Gran Ventana Beach Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 1,082 reviews
1,082 Reviews
5.0 of 5 stars
535
4.0 of 5 stars
319
3.0 of 5 stars
101
2.0 of 5 stars
76
1.0 of 5 stars
51
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 49 hotels in Puerto Plata
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  • Rooms: 506
Address:
Playa Dorada
PO Box 22
Puerto Plata
Dominican Republic
Check Rates: $230 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Gran Ventana Beach Resort

( 21-25 of 1,082 )
“Fantastic holiday!!!!”

Gran Ventana Beach Resort

Jul 19, 2008
7/7 found this review helpful

We stayed at the Gran Ventana from the 1st to the 15th July. I was a little dubious before we went as I had read some of the reviews on here before we left but for those people who have written bad reviews I really cannot understand it!
The hotel was wonderful - overall it was clean and in general was well kept. The staff could not do enough for you and considering their wages are phenomenally low they still manage to smile and always try to help and make your holiday the best it can be. You will always find them cleaning around the resort all day.
They are very appreciative of any tips you give them because as I said previously their pay is very low and may I add that they do deserve extra because you would not get their level of committment from hotels in the UK!!!
The food was lovely - everyday there was something we liked so meal times was never a problem. As we have a 3 yr old we were very happy to find that there was always something he liked too.
The animation team were great - did a really good job. Our little boy loved the kids disco of a nightime where they did the okey kokey etc.
We had absolutely no probelms with the mosquito's. Only my husband was bitten.
Our room was cleaned everyday and the maids left flowers on the bed. We tipped these 2 ladies as they worked really hard.
Unfortunately I fell ill on holiday and had to be taken to hospital but the staff at the hotel did all they could before I left to try and make me better. They bought me some tummy settlers to the room and even made a drink up for me which the Dominicans drink when they have a tummy upset. When this didnt work they took me straight to the medical centre which is near enough next to the hotel where they put me straight on to a drip and then took me to hospital where I stayed overnight. The staff at the hospital were just as good as the hotel - couldnt do enough for you and the level of care and standard of hygiene was higher than that of our own NHS!
This has not put me off from returning to the Dominican as I believe this is one of the best holidays I have had. The resort, the beach, the weather, the food, the entertainment and especially the staff made this a very enjoyable holiday!

  • This TripAdvisor Member:
    • Liked — The staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BirminghamDolly's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good Time”

Gran Ventana Beach Resort

Jul 18, 2008
6/6 found this review helpful

Just got back from Gran Ventana 17/07/08 , had quite a good holiday.
Greeted on arrival with a nice welcome drink (dont get this in many hotels) easy check in and porters took luggage to room in saona block which we requested via e mail which was nice.Room nice & clean just basic but rooms only to sleep & shower in,cleaned & towels changed daily also towels given at the pool for use there or the beach,so no need to pack all those towels in your case.Pool quite busy by the Saona block which is also shared by the Catalina block which is still being refurbed but looks like the top 2 floors are complete as guests were just starting to use them as we left.Only went to the Beata block to book the a la carte meals where the quiet pool is situated and boy its quiet.
Eat mostly at the buffet where food was plentiful and enjoyable with many different choices,used the grill bar some lunch times but was sometimes hard getting through to the chefs what you wanted or sometimes didn`t get anything until you asked for a second time(had trouble with one chef in particular but think he got fired-didn`t see him for a few days).The a la carte italian was not my cup of tea still hungry when finished but really enjoyed the octopus tried spicy goat.....yum yum.
Pool bar staff very friendly drinks flowed all day ready to refill as soon as you finished more than can be said for the other bar in the evening,most of the waiters were very ignorant where on one evening i asked if any of them were going to serve me after standing there for 15 minutes,sometimes prefered to wait for the waitress who covers the entertainment area collecting glasses and asks if you would like drinks(which seemed to have more alcohol in and in proper glasses not plastic)but she was busy all the time.
Entertainment was always going on during the day,Animation Team work really hard did get a bit cheesy at times in the evening but its not going to be to everyones taste.
Trips.... fave was Monster Truck,saw the real D R very enjoyable day,Paradise Island VIP was worth a look and Dolphin Swim at Ocean World was ok but not worth the money we paid,was there from 8.30 till 4.15 watched most things twice to kill time.
All in all would visit D R again but prob south of the island.
P.S ......take plenty of mosquito repellant felt like i was an all inclusive breakfast,lunch & dinner for the bloody things.

  • This TripAdvisor Member:
    • Liked — Cleanliness- always cleaning from dawn till dusk
    • Disliked — service at the bar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oldhallphil's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: June 07, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, People with disabilities, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Latinos!”

Gran Ventana Beach Resort

5 of 5 stars
sunni_nomi
Jul 17, 2008
7/7 found this review helpful

I have just returned from a weeks stay at the Gran Ventana and I had an amazing time! After religiously checking Trip Advisor before I went I thought I would let other people know how I found it!

The country itself is beautiful! It's very green and has beautiful views! I would recommend going on at least one excursion so that you can see them! As beautiful as the hotel is you dont get a real idea of what the island is like. We did the jeep safari where you can see a traditional countryside house, a fruit plantation, school, rum shack and swim in a lake and finish the day boogie boarding! Its lots of fun!

The hotel is great. We stayed in the Saona building and had a lovely view of the wedding pavilion and the sea! This was great as there was almost a wedding everyday of our stay which we could see from the balcony. There are some building works going on at the hotel but nothing that will disrupt your stay. It is all hidden and there isnt much noise or mess.

The food is lovely in the buffet restaurants and the a la carte restaurants. There is lots of choice and always something worth trying whatever mood you are in. We went the Ocean Grill and the Italian both of which were lovely. My favourite was the ocean grill because of the sea view and the sea breeze as well as the scrummy food. It's also handy to know that all of the fruit and salad is washed in purified water so it is completely safe to eat. We also ate one night at Hemmingways on the Plaza which was very nice and had MASSIVE portions!

Credit has to be given to the hotel staff, particularly the cleaners. There is always somebody cleaning! Whether they are cleaning the sunbeds, the rooms, or sweeping the floor the staff work very hard. The maids are there all day in the rooms and also cleaning the toilets, foyer and bar areas. They pick flowers in a morning and put them in their hair and then leave them as decorations in your room. At night there were at least three people sweeping the floor in the entertainment area. Some people previously mentioned cockroaches but we didnt see anything all week. We expected some insects, even cockroaches, due to the climate, but the place is so clean that there really is none! One morning we got up early to watch the sunrise from the beach and at half past 6 there were people cleaning the pool and the pool area!

The beach is also very clean! there are some weeds and sea weed in the water but this is due to the coral so close to the beach. But this is great if you want to snorkel and see the tropical fish. There are a lot of beach sellers who are there everyday of the week but if you say no thanks they will generally move on. However, some of the things you may be interested in buying, after all the people are only doing their job.

The entertainment is probably the weakest point of the hotel. The animation team work long days and are definately enthusiastic! Their latinos dance at 3pm by the pool was the highlight of my days!! The live music show was probably the best in the evening! but the others are ok if you take them light heartedly. The team try their best and if the audience participate it can be a bit of a laugh.

The cocktails definately have to be tried at the bars! My favourite bar was the swim up bar! It really is as good as it looks! but be careful how many cocktails you have with the 151 rum!

Overall if you're looking for a peaceful, relaxing holiday in a beautiful country then this hotel is definately worth staying in! I really dont think that there are any complaints! overall it was a fantastic holiday! I just wish I was still there!

  • This TripAdvisor Member:
    • Liked — The Cleanliness
    • Disliked — The nightly entertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunni_nomi's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Other
Age group: 18-24
Member since: July 17, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“mint”

Gran Ventana Beach Resort

5 of 5 stars
fluffer1000
Jul 14, 2008
9/9 found this review helpful

great hotel. had doubts after i received a letter from thomas cook telling me about building work going on. yes there is but you will never notice it.
food was great esp the a la carte restuarants
choice in buffet was massive and changed every day
entertain was at times cheesy but was professional and well organised tho sometimes not to my taste but you cant please everyone all the time.
facilties were also excellent, things to do all the time if you want to be active during your stay
very clean rooms and spacious too
i would have no dounts about going back to this hotel again

  • This TripAdvisor Member:
    • Liked — location on the beach
    • Disliked — going home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fluffer1000's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: March 14, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved it”

Gran Ventana Beach Resort

4 of 5 stars
toronto, Ontario
Jul 9, 2008
6/6 found this review helpful

I have been to the Gran Ventana in 2006 and in Nov. 2007 and am planning to return in Dec. 2008. We had a great time and never got sick. We have been to different locations in the Dominican Republic as well as Cuba and all locations never had enclosed eating areas and this was never a issue, as for the rocks in the water all you have to do is wear water shoes if need be but it never bothered us at all. Keep in mind that it makes it a great location to snorkel.
I found the food to be absolutely great and the variety was awsome.
I can't wait to return.

Vern

  • This TripAdvisor Member:
    • Liked — The food and the fact that you are not isolated to your resort and you can roam the area.
    • Disliked — The rooms could use an upgrade, however they were always kept clean.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vern's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 09, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $230 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Gran Ventana Beach Resort

( 21-25 of 1,082 )
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Gran Ventana Beach Resort Address

Playa Dorada | PO Box 22, Puerto Plata, Dominican Republic