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Monterey Hanzomon Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 27 reviews
27 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
10
3.0 of 5 stars
2
2.0 of 5 stars
1
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 47 hotels in Chiyoda
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  • Rooms: 340
Address:
23-1 Ichiban-cho
Chiyoda 102 0082
Japan
Check Rates: $116 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Monterey Hanzomon Hotel

( 5-9 of 27 )
“Worst Hotel experience”

Monterey Hanzomon Hotel

1 of 5 stars
New York
Jun 13, 2008

We've stayed in a range of high end luxury hotels and super cheap hotels and while this isn't the worst place we've stayed at, it definitely was a bad experience. Tokyo is a great city but it's an easy city to feel lost in considering the limited spoken English and Japanese characters and the last thing you need is a hotel that's unwilling to help. We found the service here to be one of the worst ever. Very few of them spoke English and the instructions they did give were completely thoughtless. For example, we asked them how to catch the airport limousine on departure. They told us where to go but failed to tell us that we had to reserve a seat. Of course, when we got there, the bus seats were sold out and only after someone haggled with the bus driver did we somehow get on. We were especially perturbed by the fact that they called us to demand that we check out immediately and they would be charging us for being late. Of course we realized later that the notice of a 11am checkout was on our desk. However, it was in Japanese. Oh, and we're married and they still put us in a room with 2 single beds. On a side note, the rooms are on average okay. Not worth the $180/nt we paid for the room. We've stayed in better rooms for that price. While this hotel might be nice for locals, this definitely is not a place to stay at if you're not.

  • This TripAdvisor Member:
    • Liked — it's across from the Hanzomon subway station -- this is the ONLY thing we liked about the hotel
    • Disliked — service was HORRIBLE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fivetools's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice little hotel, but not much in the neighborhood”

Monterey Hanzomon Hotel

4 of 5 stars
Mililani, Hawaii
Jun 9, 2008

easy to find from the hanzomon subway station. front desk staff was friendly and helpful but english was limited. they also were not able to exchange any money for us. room was very clean and comfortable. no coin laundry which was an inconvenience since we also could not find one in the surrounding area. neighborhood is quiet but there's not too much in terms of things to do. there are convenience stores and small restaurants within walking distance. probably would not stay again because of the area it's in. too out of the way from major sites.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timinoue's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 25, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Trendy on the Outside, Filthy on the Inside”

Monterey Hanzomon Hotel

2 of 5 stars
Southfield
Jun 3, 2008

We stayed at the Hanzomon hotel toward the end of a two week+ trip visiting several cities in Japan. The general exterior of the hotel is very nice, as well as the lobby, elevators and room floors. The staff is friendly enough (not overly friendly by any means though, which was usually the case in our other hotels--a good thing) and the hotel is also conveniently located right across the street (literally, take exit 5) from Hanzomon station, and that was great.

I did have a problem, however, with the cleanliness of our room, because it was pretty filthy. The walls, carpet and dust ruffles on our beds were all stained pretty blatantly. This grossed me out. Even the bathroom doorknob was all greasy. We even stayed in a capsule hotel prior to staying here, and while that was a bit older and dingy, it was still much cleaner than our room at the Hanzomon. I just couldn't understand why they wouldn't replace the carpet or repaint the walls after a certain point.

I honestly wouldn't stay here again. The experience may be OK for others though--considering I read reviews here prior to booking this hotel and not one of them mentioned having a filthy room. So maybe we just had the misfortune of getting the dirtiest room in the hotel.

  • This TripAdvisor Member:
    • Liked — The convenient lovation
    • Disliked — Our dirty room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
omnichelle's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: June 03, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with young children
I selected this hotel as a top choice for:
Outdoor / Adventure, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great place to stay for the money! Very clean and modern!”

Monterey Hanzomon Hotel

5 of 5 stars
California
May 30, 2008

Great hotel but the rooms are very small! Standard I hear for Japan. The beds are a little hard as well, other than that they offer a lot of good amenities such as a cocktail vending machines and loads of bathroom supplies. haha! The hotel is right across the street from the subway station so that made it very east to get around. The hotel is also in a business/residents part of town so it is a little less busy than other areas in Tokyo. The only complaint would be that the staff cant speak that great of english (I know I was in another country) but it was a little hard to understand each other. I would stay here agian it was a great place very modern/clean and is great for the money that you pay.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NikkiDeez's Summary
Date of Stay: May 2008
Member since: May 30, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice and Simple, and has more than you need.”

Monterey Hanzomon Hotel

May 12, 2008
2/2 found this review helpful

This hotel has all that you need. It's very clean, has a small mini bar, free internet (but no WiFi), and friendly staff. The breakfast buffet is about $19. I found the Summerfield Cafe up the street to be wonderful. I learned from TokyoTexan's review that it was easiest to take the Limousine Bus from Narita to the New Otani Hotel (~$30), and then take a taxi (~$8) to the Monterey Hotel. I would definitely stay here again. It is located across the street from Hanzomon stop on the Hanzomon Metro line (Z-05), use exit #5, and it'll be right there.

  • This TripAdvisor Member:
    • Liked — Great location, reasonable price.
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lmnop1234's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: January 23, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Monterey Hanzomon Hotel

( 5-9 of 27 )
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Monterey Hanzomon Hotel Address

23-1 Ichiban-cho, Chiyoda 102 0082, Japan