We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Friends who know York

Favorites (0)

Connect with friends - see if York is one of their favorites.

Can Advise Me (0)

Connect with friends - see if they have advice on York.

Been There (0)

Connect with friends - see if they've been to York.

Going There (0)

Connect with friends - see if they're going to York.

Free Newsletter

Interested in York?

We'll send you updates with the latest deals, reviews and articles for York each week.

Explore other York resources:

York forum: Greenhouse cafe 12a Church Street York 01904 629615

TripAdvisor™ Best York Travel Deals

HolidayInn.com Promotion ends December 15. Click here and book!
Expedia.com Hurry in and Book Now. This Sale and the Summer will be Gone Before you know it.
Orbitz.com View Hotel Photos, Reviews & More Compare & Save on Hotels at Orbitz

Sign in / Register
 
York Forum
Search in: 

Watch This Topic Post a new topicReply to this post
   Glasgow, Scotland
   Joined: Oct 2004
   Forum posts: 4
   Travel map pins: 2 

Posted on: 8:02 am, October 30, 2004

Service fine till you try and pay and you have a Scottish note. There are ways and means of dealing with money issues and always to remember that your serving a customer here!

Needless to say the Greenhouse cafe in york 12a Church Street York 01904 629615 did it in a terrible manner and when I went to pay with a Scottish ��10.00 note the women - older women with short brown hair shouted out oh no I don't want that. I asked why? she said it has a tear in it. I said what that slight crease? So why is that English ��5 note accepted that is already in your till? Oh she said that's different. Really I said? her reply was I was Scottish and as I had Scottish money meant it was forged! CHARMING!

The cafe did not have any fordery note detecting equipment rather they go on where the money is from !

Ways and means this cafe didn't deal with this situation well at all. Needless to say their tip went right back into my own pocket.

Reply to this post
Report as inappropriate
   Harrogate,Yorkshire.
   Joined: Nov 2004
   Forum posts: 6
   Travel map pins: 0 

Posted on: 9:55 am, November 03, 2004

I can understand why you are annoyed but don't you think its a bit unfair to put your complaint on here?, you could have made your complaint to the manager and i'm sure they would have redeemed themselves.I don't think it happened because you are Scottish it was probably just that individual was ignorant to the fact they could have accepted your note.I hope it hasn't put you off York as it's such a great city.

Reply to this post
Report as inappropriate
   Glasgow, Scotland
   Joined: Oct 2004
   Forum posts: 4
   Travel map pins: 2 

Posted on: 5:28 am, November 06, 2004

I don't think it's unfair. This site is for all views on where people visit! Not just the good stuff.

There were only two members of staff on, no manager.

With the comments of 'Oh she said that's different'

Really I said?

her reply was 'I was Scottish and as I had Scottish money meant it was forged!'

Now that isn't just not knowing that she can accept a particular note it was the fact she was stereotying typing people and refusing their money on that basis. So yeah i think it's a fair comment to have how they treat customers written on here.

I agree York is a lovely city and I visit and spend lots there often. However some places need to work big time on their cutomer services!

Reply to this post
Report as inappropriate
   york
   Joined: Oct 2008
   Forum posts: 1
   Travel map pins: 0 

Posted on: 8:49 am, October 12, 2008

since then the cafe has changed hands,july '08.when you come to york on your next stay,please come try our home cooked food and cakes.

Reply to this post
Report as inappropriate

TripAdvisor™ Best York Travel Deals

HolidayInn.com Promotion ends December 15. Click here and book!
Expedia.com Hurry in and Book Now. This Sale and the Summer will be Gone Before you know it.
Orbitz.com View Hotel Photos, Reviews & More Compare & Save on Hotels at Orbitz