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Vancouver forum: Our experience with Vancouver B&B's

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   Denver, Colorado
   Joined: Jan 2006
   Forum posts: 9
   Travel map pins: 7 

Posted on: 12:05 pm, August 02, 2008

Hello:

We just returned from a trip to BC, which included two stops in Vancouver, one actually was North Vancouver. Both were the most terrible experiences we've had with B&B. Seems like a big city vs small location issue.

At the place in N Vancouver we had a credit card confirmed reservation for a room w/ private bath. Upon arrival we found that we were being given just a room and would share a toilet in the hallway and shower upstairs. Having arrived late in the day we were stuck. Then found that we were given their daughter's room, apparently at short notice. Looking for extra pillows we opened a chest in the room to find her clothing piled in there, like in a hurry. One of their 'regular' customers had shown up without notice, and appeared to be at our expense. He was given the room with the private bath.

The place touts as 'excellent VIEWS of downtown Vancouver'. As we found the only view of downtown Vancouver was a distant view from their own family room upstairs, while all guest room are located at the lower level with no views whatsoever. The neighbor's fence is the view for all rooms if you want to know exactly.

So I am now very wary of big city B&B. Seems like exaggerations and lies are keeping these folks going in business. Perhaps they show one or two rooms to BC Tourism for inspection then expand their business to the entire house. And when does BC Tourism come back to reinspect and find how many rooms are being presented to unsuspecting travelers?

Other rooms and stairs etc in this house were filthy. We had to walk thru the TV lounge to get anywhere and all reeked. House was full of junk as I suspect many of these houses are. The shared toilet made us nauseate. We did not dare to see the shower and went without showering that day.

We had excellent B&B experiences at our other stops on this trips, Qualicum Beach, Hagensborg, Lilloett.

At Port Hardy we found the location of the B&B to have been exaggerated and the room tiny but very well furnished, but misrepresentation stands out thinking about this place as well.

So Vancouver, Victoria, etc. ask a lot of probing questions and then err on the side of a hotel or motel, if you don't want to see their daughter's dirty lingere.

Hope this helps!

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   Vancouver
   Joined: Mar 2005
   Forum posts: 164
   Travel map pins: 30 

Posted on: 2:21 pm, August 02, 2008

What's the name of the B&B in North Vancouver?

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   Jasper, Canada
   Joined: Feb 2005
   Forum posts: 1,907
   Travel map pins: 217 

destination expert  What's this?
for Jasper
krp329
Posted on: 7:12 pm, August 02, 2008

That's too bad that you had such a crappy experience. It sounds like they screwed up somehow - maybe they overbooked? But there's no excuse for that - if they made an error with the booking, they should have made it right by finding you an alternate place, or if that was not possible, giving you a decent, clean room and bathroom at a discount - and an apology -because what you got wasn't what you had booked.

Besides posting a review for it here on TA, I would suggest complaining to BC Tourism, the health inspector (BC Health?) and any association or local tourism association that they are members of - with photos of the conditions, if you have them. Sometimes the B&B industry attracts operators who are looking for a quick buck; sometimes homes are not properly licensed or managed... and they stay in business because no one complains.

Here at TA, you can post a review of a property even if it is not already listed, however, in order to have it reviewed, it has to be operating with more than one guest room. Go to the page for that place (Vancouver or North Vancouver), click on "hotels", and then at the next page you will see "write a review" over on the right hand side.

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   states
   Joined: Sep 2003
   Forum posts: 13
   Travel map pins: 0 

Posted on: 3:13 am, August 10, 2008

i just got back from vancouver. AVOID VanWest Guest House (B&B).

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   Port Moody, Canada
   Joined: Mar 2006
   Forum posts: 1,718
   Travel map pins: 325 

destination expert  What's this?
for Vancouver
Posted on: 3:25 pm, August 10, 2008

please post a review on the forum under the hotel review section as people looking to use b&b's will be more likely to see it there..

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   states
   Joined: Sep 2003
   Forum posts: 13
   Travel map pins: 0 

Posted on: 3:34 pm, August 10, 2008

thanks for the tip. i wrote a review last nite after writing the above.

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