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   nyc
   Joined: Apr 2008
   Forum posts: 1
   Travel map pins: 0 

Posted on: 3:44 pm, April 28, 2008

never again.......rio mar dirty, expensive, staff double talk (w/attitude) some of the many problems we had; restaurant (those open) quality fair at best while price was minimum of $150 FOR (3) each meal (no booze)......bio bay excursion big runaround--cancel one day reschedule the next, don't tell u and try to charge you for not going on NOT SCHEDULED DAY!!

shown menu for "la parrilla" rest @ concierge.....when reached restaurant, were forced to order off another (much more expensive) menu after 1 1/2 hours of not a morsel walked out.....CONCIERGE (miguel rivas) LAUGHED THIS WHOLE EXPERIENCE OFF as OUR PROBLEM??

WILL NEVER RETURN TO PR again.......leave it for US puerto ricans visiting, who, BTW were treated like royalty!! U can have it!!

Grounds are lovely but for $619/night-jr suite, i felt like we would have gotten better service/treatment at any HOSTEL/flophouse anywhere on island!!

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   CT
   Joined: Apr 2008
   Forum posts: 268
   Travel map pins: 30 

Posted on: 3:56 pm, April 28, 2008

How sad that your vacation was terrible. I think I would have looked for alternate lodging if I was 'treated' in such a fashion. I'm thinking this is a venting session. I believe the forums are here to offer help and advice for trip planning. There is an appropriate place where you can give your review of a hotel/resort. Just add your review under the Rio Mar.

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   Cleveland
   Joined: Sep 2006
   Forum posts: 2,992
   Travel map pins: 139 

destination expert  What's this?
for Puerto Rico
PR_Bob
Posted on: 4:08 pm, April 28, 2008

I've been there. It is not dirty, the grounds are great and the hotel was clean for us. I did not see the minimum $50 a person menu. Probably one of the other restarants. I'm sorry that you are condeming all of Puerto Rico by an experience at one hotel. Have you contacted Wyndham directly to voice you complaints?

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   San Juan
   Joined: Feb 2007
   Forum posts: 1,905
   Travel map pins: 185 

destination expert  What's this?
for Puerto Rico
SunMoonStars
Posted on: 6:16 pm, April 28, 2008

Unbelievable... sorry, but there is no "La Parrilla" restaurant in Rio Mar. The only La Parrilla in thet area is at the Luqullo kiosks, and it's that, an open air kiosk and EVERYTHING there is quite economical. Neither there are restaurants that require a minimum, nor the hotel is dirty. Grounds are beautiful, well kept,& staff is very acomodating But as you said, it may be a matter of attitude.

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