We just got back from a 5 days stay (June 8th to 13th) at Ritz Carlton in Montego Bay. We went for some R&R. As an offspring of Jamaican parents, and a frequent visitor to Jamaica, I must say the Ritz Carlton was a vast disappointment. Our arrival to the hotel room started with a safe that did not work.... more

This is my second stay at the Ritz Carlton Rose Hall in five years and I still don't know how I feel about this resort. Compared to other Ritz throughout the Carribean I've been to, this one surely didn't match up to the extraordinary high service level this brand name is famous for. Half the staffs were exceptional and then... more

I just returned home from staying a week at the Ritz, and I Absolutely Loved It!! I was able to check in from the airport and when I arrived, I was greeted outside the hotel with my room key and soon as I walked in I was greeted with champagne! Everyone was very friendly and very helpful. My room was... more

We stayed at the Ritz for a week in August 2007 for a relaxing getaway. The resort was probably only around 30-40% capacity during our stay, which was great (except for the restaurant closings as a result, which I'll get to). Room: The room was great, and I think they have even been renovated since then. The bathroom was one... more

This isn't the hotel to go to if you have kids or you want to enjoy the bars. The pool par closed at 10:00 which is nuts. The wait staff was awful. They were very slow. We would ask for things like butter for example and it would never come. We would have to flag down the buy bringing bread... more

We just needed to take a vacation. Our first choice was the Ritz in Grand Cayman but we had limitations, to wit: using all Marriott Rewards points and A/A frequent flyer points. So the stars had to all align for a nine night stay. We went from May 20 - 29. On arrival the great staff had accomodated our request... more

What a wonderful experience! We took our two adult children for a family getaway. It could not have been more perfect. The service was above average, as was the food. We must have chosen the perfect week. The pool and beach were not at all crowded, the service top-notch and we did not have an even slightly mediocre meal. Anything... more

We enjoyed our stay at the Ritz Carlton very much! We stayed in a standard room which was excellent. Very spacious and clean with 'caribbean' furnishings including a pineapple lamp!!! The bathroom was huge and very clean! The room was cleaned to a high standard every day! We spent most of our time around the pool which was lovely! Very... more

My husband and I found a special for this hotel on Hotels.com and decided what could be better than a stay at the Ritz. We're 49 & 50 and even tho we feel we're on the young side of those numbers we went to just veg and relax for a week for our 25th anniversary. First of all you need... more