Located in Isla Verde right next to the Airport , this hotel is a great place to stay for an overnight in San Juan, but also offers a nice beach front location for longer stays. Rooms were clean and quiet, even with the proximity to the Airport. I did not notice any Air Noise inside the building but you could... more

Expensive ripoff. The rooms are okay, but nothing special. The service was friendly -- but the food was horrible and at that inflated price I expect more. At the poolside grill we couldn't finish our stinky fish sandwich. We had grouper and seafood alfredo at their main restraunt. The fish tasted old and covered in salt and the pasta just... more

My wife and I--I am 29 and she is 26--spent our honeymoon at the Ritz, and were treated kindly and respectfully the entire stay of six days. We selected the Club Level to enjoy the various food presentations, and we were never disappointed by the food or by the concierges--all of whom were polite, knowledgeable and eager to recommend excursions,... more

My girlfriends and I decided in April we truly needed a fab girls only weekend away to rest, relax, unwind, drink plenty of tasty cocktails and decompress from the hustle and bustle of our busy lives. And unwind we did! This was my second time staying at the Ritz Carlton in San Juan and the second time was EVEN better... more

We stayed 5 days 4 nights May 1st through May 5th. A quick cab ride and you are at the hotel. There was no line at checkin but I had requested a king bed (guaranteed) and they offered me either a) two doubles or b) move off the Club Level floor. I wasnt thrilled with either but went with a).... more

Me and six girlfriends stayed at the Ritz for a four day weekend May 29-June 1. The property is beautiful. The pool area is very well maintained. We did not have a problem getting chairs everyday and the staff around the pool is wonderful. The beach is also gorgeous. The water is so clear and warm and the sand is... more

I stayed at the ritz with my boyfriend memorial day weekend. The hotel itself is nice and clean and the pool area is really nice from an aesthetic point of view, actually sitting there to relax is a different story -- read on... the problems are as follows: (1) The hotel is totally disorganized - no one communicated within the... more

Possibly the best hotel experience we have ever had anywhere we have traveled in the world. The service was impeccable, the rooms extremely comfortable. The staff went above and beyond the call of duty every day.Our only regret is that we didn't book a longer stay. We wll most certainly be back...soon. more

So I was very excited about staying at the Ritz-Carlton San Juan. While it certainly was not a bad place, It was really no different than a Hilton or Marriott that I might say at in the states. (Made me wonder what the Hilton and Marriott are like here in San Juan) For $400 per night I had a room... more