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ResortQuest Waikiki Beach Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 556 reviews
556 Reviews
5.0 of 5 stars
170
4.0 of 5 stars
200
3.0 of 5 stars
91
2.0 of 5 stars
49
1.0 of 5 stars
46
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#18 of 87 hotels in Honolulu
Description: High-rise Hotel located across from Waikiki Beach, within walking distance of zoo, aquarium & International Marketplace.
  • Address
    2570 Kalakaua Avenue
    (formerly Aston Waikiki Beach Hotel)
    Honolulu, Oahu, HI 96815
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 554 traveler reviews
  • What to Expect:
    • 4 based on 308 reviews Rooms
    • 4 based on 310 reviews Service
    • 4 based on 302 reviews Value
    • 4 based on 310 reviews Cleanliness
    • 4 based on 62 reviews Pool
  • Recommended For:
    • 70% based on 333 reviews Families with teenagers
    • 70% based on 333 reviews Young singles
    • 60% based on 333 reviews Families with young children
    • 60% based on 333 reviews Older travelers
    • 50% based on 333 reviews An amazing honeymoon

Reviews of ResortQuest Waikiki Beach Hotel

( 11-20 of 556 )
Jun 26, 2008

Caroline, Dave, Paul & Jayne - Essex, UK We stayed 6 nights at the resort quest waikiki beach 13/06 - 20/06/08 and had a fantastic time. The hotel was very clean, the rooms were very spacious & we had booked a partial ocean view room 1726 & 1724 which had a brilliant views of waikiki beach & the pacific ocean.... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us and for taking the time to comment on your experience. We were disappointed to note that our signature Breakfast on the Beach failed to meet your expectations. Please accept our apologies and know that our Food and Beverage Manager has read this review. On a positive note, were extremely pleased to note...

2 of 5 stars
Orange County, CA
Jun 26, 2008

Our family stayed here for 6 days recently. We booked 2 rooms. On one hand, the location is very attractive, and my family really enjoyed the daily breakfast, but on the other, some incidents made me question whether I'd return. Some things that happened during our stay: - We were charged for the safety deposit box we didn't use. Although... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us. We are aware of the many options available to you and truly appreciate having had the opportunity to serve you. At the ResortQuest Waikiki Beach Hotel, we take great pride in exceeding our valued guest’s service expectations. Subsequently, we were very disappointed to note that you found our staff to be unfriendly...

5 of 5 stars
Southern CA
Jun 26, 2008

This was a carefully-researched choice. We didn't need the Ritz-Carlton, we just wanted a reasonably-priced hotel with king-sized beds and ocean views. The ResortQuest Waikiki Beach Hotel came up with great feedback, so we booked it (king-sized bed, ocean view). Initially they could not give us a king room; we ended up in an upper-floor double-double ocean-view room. But I... more

Jun 23, 2008
1/1 found this review helpful

My partner and I stayed here for 11 days about a week ago. The staff were very friendly and we got upgraded to an ocean view straight away - please note before I go on do NOT STAY IN ROOM 1407!! So this is the room we were placed in and it was lovely and the view was great...however, during... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us and for taking the time to comment on your experience. We were very disappointed to note that you were disturbed by noise near your room and that our signature Breakfast on the Beach failed to meet your expectations. Please accept our sincere apologies and rest assured that the respective hotel department heads...

5 of 5 stars
Atlanta, GA
Jun 22, 2008

We had a great stay at the hotel. The view was outstanding from the 16th floor room (see attached photo). The location was great (on Waikiki beach). The room was nice and updated. The staff was friendly and helpful. We requested a late checkout and they were able to accommodate our request even though they were fully booked on Saturday.... more

Jun 21, 2008

My husband and I just returned from a 7 day stay at Resortquest. The location is great, right across street from beach and next to Honolulu Zoo. Room was on 25th floor with partial ocean view, but out the front door, the view of Diamond Head was amazing. Breakfast on beach was a great addition to price of room. The... more

5 of 5 stars
Miraflores
Jun 21, 2008

We totally loved the ResortQuest Waikiki Beach Hotel. We stayed one night before our 7-day cruise and them 6 more nights after we returned to Honolulu. We booked an ocean view room and we got upgraded to ocean front. The front desk staff was very helpful, nice and friendly. We were very happy with the room. We thought that the... more

3 of 5 stars
Sacramento, CA
Jun 20, 2008
2/2 found this review helpful

This hotel is for you if you want a good location but its noisy. The hotel is average but there are some good benefits: free breakfast, live music in the morning and night, right across from the beach, pleanty of food options close by. Rooms are a bit run down, no room service, the pool is small but has a... more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for choosing to stay with us and for taking the time to comment on your experience. We are disappointed that you found the hotel to be noisy and that you experienced problems with our elevator system. We have also taken note that the restroom in your room failed to meet your expectations. Please accept our sincere apologies and...

Jun 16, 2008
2/3 found this review helpful

This is a noisy hotel. I paid extra for an ocean front room. The view was fantastic. The noise was not. Right below our room was the Tiki's bar and Grill that has live entertainment, and an outdoor bar. It is open until late at night. I do not mind people having a good time, having a few drinks, or... more

Management response from
GSTSVCMNGR, Guest Service Manager

First of all, we were very disappointed to note that you were disturbed by the noise from Tikis Grill and Bar. Please accept our sincere apologies. The live music is performed until 11pm Sunday thru Thursday and until 12am Friday and Saturday. The volume is closely monitored by our staff and should the rare noise complaint arise, we are quick...

5 of 5 stars
Tennessee
Jun 12, 2008
2/2 found this review helpful

The hotel was wonderful! The rooms were spacious (the bathroom was a little small, but how much time do you spend in there?) and the free breakfast by the pool each morning was a fabulous addition! I would recommend this hotel to anyone looking for a good deal as well as a nice place t stay. more

Management response from
GSTSVCMNGR, Guest Service Manager

Thank you for your positive review of our hotel. We are thrilled that we succeeded in exceeding your expectations! We can’t wait to welcome you back to the ResortQuest Waikiki Beach Hotel in the near future. Until then……Aloha!

Reviews of ResortQuest Waikiki Beach Hotel

( 11-20 of 556 )
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ResortQuest Waikiki Beach Hotel Address

2570 Kalakaua Avenue, (formerly Aston Waikiki Beach Hotel), Honolulu, Oahu, HI 96815