This hotel is in a great location, but the service was awful. They were so-so when we checked in but the rate we had included a free breakfast for two. Because we had booked our reservation through hotels.com they said they wouldn't honor it. I ended up calling hotels.com and after an hour on the phone, back and forth they... more

The Grand Hyatt Buckhead in Atlanta Georgia was more than expected. Professional staff, well maintained building and grounds, and a nice comfortable room. We arrived at 4:00 pm and yes they were busy but we were attended to very promptly. Our luggage was taken care of and the vehicle too. There was very little waiting at check in. The gentleman... more

We picked based on location. A great choice, lots of dining and shopping near by. We had a corner king, great views and furnished very nice. Downsides, having to pay for internet, Hyatt still lags here. Ordered room service, tip is included in the price! more

I went to Atlanta for a quick weekend trip with a friend- had never been to the city and was looking forward to a weekend away and checking out some of Atlanta's main attractions. The hotel was fine - it met my needs in terms of a clean room with nice amenities, though the location was not ideal if you... more

The hotel is not downtown atlanta but in a more residential/ shopping area. The standard double room was impressively big with 2 double beds and large bathroom.The pool is basic but nice. They have a fitness centre ( did not use) and a car park for 17usd per day... more

My mother and I recently stayed here for a mother's day shopping weekend. This hotel needs some attention. For the potential quality of the property, it obviously has been poorly managed. We stayed on the 18th floor. We had cigarette stains on the bed, AC/heat that didn't work correctly, and musty rooms were more in line with a motel 6... more

I have now stayed twice at this Hyatt in 2 months and both stays were excellent. The first stay was a weekend away with my husband and we stayed on the Regencey Club Level. Such a nice floor and the Club was so convenient and the attendents delightful. We used the car service to go to restaurants in the area... more

Another Waring Family Adventure…We stayed at the Grand Hyatt for a shopping weekend with the kids (3yr & 4yr). The hotel's location is excellent in Buckhead. There is valet ($24) and self parking ($17); spend the extra money and valet if you have small kids and lots of luggage, shopping bags etc, as the parking garage is across the street... more

My husband and I had a flight out of Atlanta so we decided to go in a night early to take advantage of some of the attractions in ATL before our flight. We had a Hyatt Elite certificate for a free night at this Hyatt level, so we did not pay for our room. Overall, we had a nice, brief... more