We went to New Orleans for my husband's birthday, and got a great deal on pricing at this hotel. The hotel was the norm for a 3 star hotel. It was a basic suite, with a view of the street. Nothing special. The staff was very friendly, they worked with Southwest to get our bags to us in a timely... more

I stayed here for several days during a conference at the New Orleans convention center. The location was great. Two blocks from the front door of the convention center, although you will be at Hall A and its a long way to the other end. It's also a short walk to the French Quarter. The hotel staff was courteous, though... more

This is a very old property with some rooms having doors to the outside. I can't believe this is a Hilton property. Don't stay here, especially if you are a female traveling alone. more

The Embassy Suites were very convenient to the Convention Center. The staff members were not as professional as I am used to but they were not rude. The room was okay. The best thing about the hotel was the breakfast. They offer a FREE breakfast. The omelets were FANTASTIC. more

I stayed at this hotel about 4-5 years ago and had a great experience, so this time around I didn't think twice about booking this hotel. Although not a bad stay, it wasn't great! The hotel itself is in decent shape. Our patio door handle kept falling off, but oh well. It was the poor service that I was surprised... more

Found and booked this room on Resideo.com -- attending the wedding of a friend and our friends were staying here. The hotel itself is nice, and is very spacious. Unfortunately, service is slow. We checked in Friday afternoon -- only 1 person checking folks in and out, and we waited 15 minutes. That's just too long for the money we... more

Having stayed at quite a few Embassy Suites I would rate this hotel near the bottom. While friendly the staff often appeared clueless and in short supply. The hotel showed many instances of deferred maintenance and grime. Management did not honor my Gold membership with an optimal room. The non-smoking room I had in the main buidling had evidence of... more

Staff was very accomidating considering all the problems we had. We arrived and were not told about some additional per person charges for the guests, the staff was nice enough to waive the fees. We checked into our suite and went our for dinner to a little place one block away. We should have gone to Emeril's, but we decided... more

Stayed here during Mardi Gras and was quite impressed that even during such a crazy time the hotel staff were attentive to both guest needs and hotel safety. The suites in the Loft property are superb with the sleeping area separated from the living room. Our room had a small refrigerator, microwave, and coffee maker. We ordered room service once... more