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Sheraton Philadelphia City Center Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 214 reviews
214 Reviews
5.0 of 5 stars
24
4.0 of 5 stars
51
3.0 of 5 stars
28
2.0 of 5 stars
49
1.0 of 5 stars
62
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#41 of 78 hotels in Philadelphia
Description: Contemporary High-rise Convention-oriented Hotel situated downtown in center of Franklin Town office & residential complex.
  • Address
    17th & Race Streets
    (formerly Wyndham at Franklin Plaza)
    Philadelphia, PA 19103
Check Rates: $200 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 213 traveler reviews
  • What to Expect:
    • 3 based on 133 reviews Rooms
    • 3 based on 131 reviews Service
    • 3 based on 130 reviews Value
    • 3 based on 133 reviews Cleanliness
    • 4 based on 26 reviews Pool
  • Recommended For:
    • 20% based on 143 reviews Families with young children
    • 20% based on 143 reviews Young singles
    • 20% based on 143 reviews Families with teenagers
    • 20% based on 143 reviews Older travelers
    • 10% based on 143 reviews Pet owners

Reviews of Sheraton Philadelphia City Center Hotel

( 11-20 of 214 )
3 of 5 stars
East Coast
Feb 19, 2008
1/1 found this review helpful

I have a family member who is in Hahnemann Hospital and I needed to stay in the city so I can be with them. The hotel was in walking distance to the hospital and many restaurants in the area. The room was very clean and the beds were somewhat comfortable. The hotel seemed to have alot going on - ie... more

3 of 5 stars
London, Ontario, Canada
Jan 28, 2008
2/2 found this review helpful

This Sheraton is adequate but nothing special. The Good: - Nice size room - Comfortable bed - Great location - Wonderful view - Many hotel amenities including a nicely maintained gym with a raquet-ball court. The Bad: - Old televisions in rooms - Buffet breakfast ($17) is okay, but nothing special - Room service meal was reasonable (Salmon), but spoiled... more

5 of 5 stars
Long Island N Y
Jan 25, 2008
0/1 found this review helpful

We were in town for a convention and when we are within driving distance, we take our dog. The Sheraton had it all-its a great location, walking distance to the convention center, the market, and all of the museums, and the rooms are beautiful, as is the hotel, itself. The staff is friendly and eager to please, especially the concierge.... more

Jan 25, 2008

Stayed here over Martin Luther King weekend for volleyball tournament at Temple and Drexel. Stay was Fri, Sat and Sun nights on a cold, windy weekend in Philly. Pros: Hotel was nice, check-in was reasonable. One small issue with missing one of the rooms we requested, but this was corrected. Stayed in a King bed room on 20th floor, nice... more

3 of 5 stars
Pleasantville, NY
Jan 22, 2008
0/1 found this review helpful

Hotels of this type are now so uniform that it's easy to forget where you are staying. No effort has been made to make the Sheraton in Philadelphia distinctive from the thousands like it. Everything is bland and predictable - the rooms, the room service, check-in and check-out facilities etc. But nothing is really wrong and there was very little... more

1 of 5 stars
Los Angeles
Jan 21, 2008
1/1 found this review helpful

I've traveled a LOT and have stayed in several Sheraton hotels both stateside and in Latin America. This is the worst Sheraton I have ever had to stay. One, the design is downright BAD--dark and gloomy. Two, the maid service really is a shame. The toilet was dirty and had stains from previous use (I could be more graphic, but... more

4 of 5 stars
Maryland
Jan 20, 2008

Great stay at the Sheraton City Center. The hotel was sold out for the weekend for a volleyball tournament, so there were quite a bit of teenagers running around, but they were well behaved. The rooms were nicely decorated and clean. The view of the city was awesome. As for the elevators, they are clean but a bit old. They... more

4 of 5 stars
Rhode Island
Jan 17, 2008

We were very pleased that our room was ready as per our special request upon our slightly early arrival. We also appreciated the courtesy of the staff and the large and attractive room with a lovely view of the Rodin Museum and the City Park. The food was excellent and very nicely presented. Our only difficult moment was with one... more

1 of 5 stars
Seattle WA
Jan 13, 2008
2/2 found this review helpful

This hotel needs some serious management changes. I arrived on a Sunday night. I had booked a premium room because my wife was going to join me and they had no king beds at the convention rate, even though I was staying for nearly a whole week. When I arrived, the hotel was nearly empty. I was told that there... more

3 of 5 stars
Lansdale PA USA
Dec 30, 2007
1/1 found this review helpful

A nice place to stay. The staff was friendly, quick check in and check out. Very helpful about getting info for you about the area and train schedules. It is within walking distance of almost everything in center city. I would stay there again. more

Reviews of Sheraton Philadelphia City Center Hotel

( 11-20 of 214 )
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Sheraton Philadelphia City Center Hotel Also Known As

Address: 17th & Race Streets, (formerly Wyndham at Franklin Plaza), Philadelphia, PA 19103