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Sheraton University City Hotel

Sheraton University City Hotel
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 47 reviews
47 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
17
3.0 of 5 stars
13
2.0 of 5 stars
5
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#39 of 78 hotels in Philadelphia
Description: Downtown High-rise Hotel situated near the University of Pennsylvania, Drexel University, convention center & area hospitals.
  • Address
    36th & Chestnut Streets
    Philadelphia, PA 19104
Check Rates: $231 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 46 traveler reviews
  • What to Expect:
    • 3.5 based on 36 reviews Rooms
    • 3.5 based on 33 reviews Service
    • 3.5 based on 35 reviews Value
    • 3.5 based on 36 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 40% based on 38 reviews Families with teenagers
    • 30% based on 38 reviews Older travelers
    • 30% based on 38 reviews Families with young children
    • 30% based on 38 reviews Young singles
    • 20% based on 38 reviews An amazing honeymoon

Reviews of Sheraton University City Hotel

( 11-20 of 47 )
2 of 5 stars
North Arlington, New Jersey
Jan 3, 2008
0/1 found this review helpful

Our stay at the Sheraton over the New Year's Holiday wasn't horrible...i just wasn't impressed. I've booked with Hotwire before and have usually paid a fraction of the nightly rate for some great rooms, but there was something lacking at the Sheraton. The minute we arrived we were perplexed at the design of the parking garage, which was extremely tight... more

Management response from
HotelManagerMJ, Management Representative

Thank you for your comments and review. Comments such as yours help us to continue to improve our service and amenities. Please be assured that we do not set aside different rooms for guests that book on the various internet channels. We value all of our guests and try to provide them all a wonderful experience. We look forward to...

Dec 14, 2007

I really liked staying here, an excellent hotel. The services were amazing, staff very friendly and rooms fantastic! Own coffee machine was a great idea! Had breakfast at the hotel which again was very very nice. Hotel is very good for taxis to get into the town and definitly recommend a vist to Reading Terminal Market and also the resteruant... more

4 of 5 stars
Canada
Nov 19, 2007

I stayed in Philly for 5 nights and could not find a hotel closer to downtown (e.g. on Broad or Market St), so ended up near U of Penn in the University City area. This ended up being a pleasant surprise, given the college town atmosphere and nice walking paths in the area. The hotel itself was solid, if not... more

5 of 5 stars
Under the clock
Nov 8, 2007
3/3 found this review helpful

Thankfully I hadn't read any of the less than positive reviews before a one night stopover in the City of Brotherly Love as had absolutely no problems and only wish I could have stayed here longer. Hotel is about a brisk 10 minute walk from 30th Street Station but like helpful native pointed out, if you cut through the university... more

2 of 5 stars
Norfolk, VA
Sep 23, 2007
0/3 found this review helpful

I attended a wedding in Philly and booked a room at the Sheraton University City Hotel. The lobby was beautiful and the desk clerk warm and friendly. She gave me a parking slip so that I wouldn't have to pay to park in their parking garage. I drive a SUV and found the garage to be very narrow and tight.... more

1 of 5 stars
new york
Sep 4, 2007
0/1 found this review helpful

We are not happy with the hotel. The room was not clean at all, smells bad, stains everywhere and the wall paper is peeling. The furniture is chipped and the hotel in general is rough around the edges. We definitely do not recommend this hotel to anyone. The Shrlaton used to be a luxury hotel, but it's apparently not any... more

5 of 5 stars
central ny
Aug 14, 2007
3/3 found this review helpful

I booked my stay with the Sheraton, taking advantage of the government rate - which gave me a king bed room with access to the club floor - a happy hour in the evening I missed out on , but an excellent hot buffet breakfast (scramble eggs, bacon, sausage, frenchtoast, muffins, cereals) that actually saved my agency on Per Diem.... more

4 of 5 stars
Florida
Jun 13, 2007

The room was quiet, clean and comfortable. The bathroom is small, but the shower is awesome. We slept well each night. The two chairs and foot stool were nice and comfy too. The decorating needs to be redone, many things are worn out. more

1 of 5 stars
New Jersey
May 29, 2007
0/1 found this review helpful

Our stay at this hotel was not good! My husband and I arrived at 5 pm on a Saturday. We were in Philly for a friend's surprise b-day party and we were already running late when we tried to check in. Believe it or not - our room was not ready! We waited for about 45 minutes and finally a... more

5 of 5 stars
Albany, NY
May 21, 2007

It was clean, comfortable and upscale. Though they knew we booked through a cheap agency, they treated us as nicely as their other customers. Though its a little out of the city, cabs were never a problem. And plenty within walking distance. more

Reviews of Sheraton University City Hotel

( 11-20 of 47 )
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Sheraton University City Hotel Address

36th & Chestnut Streets, Philadelphia, PA 19104