This was our first stay in a boutique hotel and overall we've had quite a positive experience. On the positive side, the staff is excellent, the suites are spacious, and the location is great. On the negative side, the rooms are really dated (ugly green carpets), old and dirty AC units, cheap looking sofa, tiny bathroom. The reception area is... more
Management response from
ccohen387, Guest Services Manager
Dear Kimberly Guest,
Thank you for your review of The Kimberly Hotel. We are glad you enjoyed your stay overall. Our staff aims to provide a level of service that exceeds guests’ expectations, so your feedback is greatly valued. On behalf of the entire staff, I want to apologize for your room. The hotel goes through soft renovations from time...