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Candy Hostel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 123 reviews
123 Reviews
5.0 of 5 stars
6
4.0 of 5 stars
33
3.0 of 5 stars
36
2.0 of 5 stars
19
1.0 of 5 stars
29
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 63 Specialty lodging in New York City
  • Address
    316 West 95th Street
    New York City, NY 10025
Check Rates: $40 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 121 traveler reviews
  • What to Expect:
    • 2.5 based on 64 reviews Rooms
    • 3 based on 61 reviews Service
    • 3 based on 65 reviews Value
    • 3 based on 64 reviews Cleanliness
  • Recommended For:
    • 60% based on 77 reviews Young singles
    • 30% based on 77 reviews Families with teenagers
    • 20% based on 77 reviews Older travelers
    • 10% based on 77 reviews Families with young children
    • 10% based on 77 reviews An amazing honeymoon

Reviews of Candy Hostel

( 1-10 of 123 )
Aug 17, 2008

I find it very telling that no matter what the complaint, the manager explains how it is the customer's fault. This should indicate to you the quality of service to expect if you stay at the hostel. I booked and paid for my reservation months in advance, saving printouts of rates and polices. I took these with me to the... more

3 of 5 stars
sheffield
Aug 16, 2008

After reading other reviews, I was worried about staying at candy hostel. especially after reading about cockroaches and bed bugs. however, our stay was quite pleasant. checkin was quick and easy and staff were nice enough. our room was to sleep 3 of us. there were 2 double beds in the room and though it was fairly small, it was... more

Management response from
candymanager, manager

Thanks for the fair review. I'm glad you enjoyed your stay. And I'm sorry about you visitor. We try hard to get rid of those guys but it's New York City. Thank You Candy Have a Sweet Day!

Aug 9, 2008

Please Mr Manager don't even respond to this. Whatever you do to try and cover up how awful candy hostel is people have the right to know that it truly is an awful place with rude staff! We arrived at the hostel and were given what I can only describe as a shoe box as a bedroom. The double bed... more

Management response from
candymanager, manager

I personally took care of you after I was called in because you were too busy screaming and cursing at the frontdesk. After that you expect them not be be rude to you? The reason a room "just appeared" is because I had to rearrange reservations to make you happy. And I gave you a bigger room. And the room...

4 of 5 stars
Dayton, Ohio
Aug 8, 2008
1/1 found this review helpful

Make sure to read the blog sites before coming. If you do, it should be a great experience. No surprises here. It was a lot better than I expected for a hostel. Perfect neighborhood to be in. Cheap for what I got!!! Here are my tips: 1) Dont mess w/ security. they keep the trouble out! that is it. They... more

Management response from
candymanager, manager

I have to say that this is probably my most favorite review. Thank you very much for it, you made my day!! :) Thank You Candy Have a Sweet Day!

3 of 5 stars
Portsmouth
Aug 2, 2008
1/1 found this review helpful

Date: 21st July for seven nights. Reviewer: David Brown, Portsmouth UK Arriving at the Candy Hostel early I expected to have to wait to get into my room, however it was ready even though I was early, the young lady at the front desk was friendly enough and unlike other reviewers I had no problems with rude staff. Without any... more

Management response from
candymanager, manager

Thank you for being honest and truthful. Thats the way we work. Candy Have a Sweet Day!

2 of 5 stars
Yorkshire
Aug 1, 2008
1/1 found this review helpful

To be honest it wasn't too bad, for the price you pay it was good value for money. There were a few minor problems with out stay such as when the heater in our room started spraying out hot steam but it was sorted and was fine afterwards. Another problem we did have was finding the place the address they... more

Management response from
candymanager, manager

I'm going home now to get my fishing rod. Sorry about "fishLady" I will deal with that. Thank you for staying with us. Candy Have a Sweet Day!

Jul 24, 2008
1/1 found this review helpful

Stayed in Candy hostel from the 15th till 21st of July, and everything was satisfactionary. Rooms are small like some people mentioned, but really didn't care about that as they where clean (enough). There are plenty of restrooms per floor and they where always clean (but i guess that depends on the rest of the travelers staying in the hostel.... more

Management response from
candymanager, manager

Its was a pleasure to have you here. As for the windows the top part of the window opens down. The bottom won't open because of the air-conditioner. Thank You Candy Have a Sweet Day!

1 of 5 stars
Guadalajara
Jul 22, 2008

I have complaints even prior to my stay at this hostel. I made a reservation last june 24 and was charged 10% to my credit card. This week I received a cancellation notice in my Email. I never cancelled my reservation!! I called Candys Hostel and the person at the desk didn't seem to want to help me out to... more

Management response from
candymanager, manager

Your compliant is with the company you made the reservatiion with not us.. If they cancelled your reservation there must have been a reason. Probably your credit card expired or smoe other issue with you card. Call or email the company you made the reservation with. That has nothing to due with the hostel. Thank You Candy Have a Sweet...

1 of 5 stars
chicago,Illinois
Jul 20, 2008

Hi, I stayed in this hostel. I was supponed to stay 3 days but I stayed only two because I found a mouse runnig along the floor of my room. The worst thing was the reply of the staff when I reported this "event". They didn´t make anything to solve the problem. First, the girl at the reception told me... more

Management response from
candymanager, manager

at 1:00am its pretty hard to do anything as maintainace comes in at 8am...but we could have changed your room in the morning. but i guess you never even tried. thank you Candy Have a Sweet Day!

Jul 4, 2008
1/1 found this review helpful

It was my first time staying in a hostel and didn't really have an idea of what to expect. Candy Hostel was in a great location and we had read great Trip Advisor Reviews. Candy Hostel is very close to the Subway, so you can get from the Candy Hostel to Grand Central in under 20 minutes. Check-in was smooth... more

Management response from
candymanager, manager

I've said this before.. There are 42 bathrooms in the building, 6 per floor. They are cleaned 2-3 times a day. If one is dirty goto another. The cleanliness depends on your fellow travelers who used it before you. We can't stand outside every bathroom and clean it after everyuse. Thank You Candy Have a Sweet Day!

Reviews of Candy Hostel

( 1-10 of 123 )
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Candy Hostel Also Known As

Address: 316 West 95th Street, New York City, NY 10025