My husband and I stayed at the Westin New York Times Square for 5 days at the end of August. This is our 3rd trip to NYC. We got a fantastic deal online and I have to say I was a bit worried because I thought maybe the deal was too good! We arrived early and checked our bags in,... more

My girlfriend and I have just returned from a 5 night stay at the Westin at Times Square and cannot complain about the service received or the room itself. Reception Staff - very helpful indeed. For all those visitors using Travellers Cheques, they do not charge to exchange them. Room - Asked for a high room with a view and... more

My husband and I stayed at the Westin Times Square for 5 nights at the end of last year (sorry for the late review!) and we were really pleased with our choice. We picked the hotel predominately for the location and because I do tend to favour hotels with modern, fresh decor and clean lines. The Westin ticked the boxes... more

We booked this hotel in January on a special Expedia deal - 40% discount and arrived on a very hot, busy August Saturday afternoon having travelled from Cape Cod. The hotel was everything we hoped for and there were 10 of us - 6 children and 4 adults. We were upgraded to Club Rooms and were very pleased with both... more

We wanted a mid-town NYC hotel that wouldn't smash the piggy bank. Got a "deal" on hotels.com which (after taxes etc, etc...etc) worked out at just under $400/night. Ok...so that's a lot of green for a hotel. So you'd be entitled to expect a lot, right ? Well, if you discount the fact that $400 for a hotel room is... more

I stayed at the Westin for 5 nights at the end of a month long trip throughout North America. I was generally happy with the hotel in the end, although my initial check-in experience was terrible. The lady at the front desk was extremely rude. I was two hours early for check-in and realised I would probably be unable to... more

Service was exceptional, especially since my days had to be re-booked due to a snow-storm that weekend; my orginal rate was still honored and I was upgraded to a better room (with a phenominal view of the Empire State building) just to help make my stay better after such a long trip to get there! The entire hotel 'shines' and... more

When we booked through the spg program six months in advance we requested a king bed on a high level floor with a view. They granted part of that request, but unfortunately the view was not great. As you have undoubtedly read, the hotel is located a block from the garish Timesquare, which has its pluses and minuses. One downside... more

I stayed with my fiance for 6 nights at Westin NY and it was very much the best hotel Ive ever stayed at. The service right from the beginning was just amazing. Everything worked so well, starting from the bell captains to the housekeepers. The professionalism throughout the staff was just something which is second to none and I cant... more