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Clarion Collection The Gem Hotel-SoHo

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 57 reviews
57 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
23
3.0 of 5 stars
9
2.0 of 5 stars
1
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#232 of 360 hotels in New York City
Description:
The Clarion Collection - The Gem Hotel-SoHo, in "your corner of the world," is newly renovated with an intimate, boutique atmosphere offering our... The Clarion Collection - The Gem Hotel-SoHo, in "your corner of the world," is newly renovated with an intimate, boutique atmosphere offering our guests elegantly designed rooms with luxurious amenities. This 100 percent non-smoking New York City, NY hotel is conveniently located in SoHo, allowing easy access to the soul of Manhattan. Ideally located, our guests are walking distance from all that SoHo has to offer, including world-famous restaurants, night clubs, art galleries, shopping and more. more » « less
  • Address
    135 East Houston Street
    Forsyth and Allen
    New York City, NY 10002
Check Rates: $367 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 57 traveler reviews
  • What to Expect:
    • 3.5 based on 31 reviews Rooms
    • 3.5 based on 31 reviews Service
    • 3.5 based on 31 reviews Value
    • 3.5 based on 31 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 50% based on 35 reviews Young singles
    • 30% based on 35 reviews Budget travelers
    • 30% based on 35 reviews Families with teenagers
    • 20% based on 35 reviews Older travelers
    • 20% based on 35 reviews Families with young children

Reviews of Clarion Collection The Gem Hotel-SoHo

( 1-10 of 57 )
Feb 22, 2008
2/3 found this review helpful

I stayed in this hotel in October (17-21), 2007. I felt inclined to write this review as I had perused this listing to write an unfavorable review for another hotel; however, read some negative feedback from other travelers of this hotel. I had to write to accurately provide information pertaining to the hotel and the staff that assists in the... more

Jan 23, 2008
1/1 found this review helpful

I had a last minute trip to ny and had a difficult time trying to find a room and came across Howard Johnson. I was completely impressed with Hojo..an amazing location, easy to get around the city from there, the staff was extremely helpful. The rooms were small...though new york room size...and clean. Highly recommend Hojo more

2 of 5 stars
Michigan
Dec 4, 2007
1/1 found this review helpful

This place was OK at best. Pros: price (under $400), witin walking distance to Chinatown, Little Italy, and SOHO (It is not really in SOHO as the hotel name implies). A great WholeFood store has recently opened next door--Fabulous store! Cons: continental breakfast is pretty lame (stale bagels and muffins), worn beddings (comforter had holes), heating unit in room was... more

Management response from
thegemsoho, General Manager

Thank you for the feedback regarding your stay at the hotel. I would like to mention that we have since undergone a complete renovation of the entire hotel and have ceased operating as a Howard Johnson hotel since April 2008. We do our very best to accommodate all of our guest requests. This situation could have indeed been handled in...

1 of 5 stars
Las Vegas
Sep 14, 2007
1/2 found this review helpful

Before arriving, I was guaranteed a non-smoking room due to my allergies. Upon arrival, I was immediately placed in a very, very smokey room. When I asked to be switched to non-smoking room. I was treated very rudely an lied to. Only after demanding to speak to a manger multiple times did a number of non smoking rooms magically appear... more

5 of 5 stars
Salinas, CA
Jul 9, 2007
2/2 found this review helpful

The place is centrally located, close to Chinatown, little Italy, and a few steps away from subway station. Great deal, hotwire was the best price. more

1 of 5 stars
providence, ri
May 15, 2007
1/1 found this review helpful

i gave it a terrible for only one reason. When you flushed the toilet, it sounded like a jack-hammer going off. really. i've never heard anything like it. we complained but nothing was done. we were told that it was fixed - it wasn't. we decied to stay only b/c we were traveling with our kids , it would take... more

Mar 8, 2007
4/4 found this review helpful

Howard Johnson at SOHO Houston St. In a nutshell, This place is very clean, the management will bend over backwards to make you happy- I,e; If you come in on an early flight and are too early to check in, you can leave your bags and walk around. With other NYC hotels in this price range that I have been... more

5 of 5 stars
Charleston, SC
Jan 21, 2007
1/1 found this review helpful

My husband and I spent one night at this hotel in December, 2006. This is an excellent value for the price. The woman at the front desk who checked us in was very friendly and welcoming. The rooms are small, but attractive and very clean. We got a great rate on the hotel website, especially considering we stayed there over... more

Jan 13, 2007
2/2 found this review helpful

Stayed at this hotel with my wife in late December for four nights. The rooms are very small but we were hardly in our room anyway. Our room was cleaned everyday and the staff at the hotel seemed helpful. The location seemed safe. There was a subway station close by. Is this hotel a paradise? No! This hotel is for... more

3 of 5 stars
Roma - Italy
Jan 9, 2007
2/3 found this review helpful

My boyfriend and I stayed at this hotel for one night...and it was enough..we really weren't luck! We reserved with lastminute.com and had no problems with reservation..but we were staying in the underground...not nice at all! The room was tidy but smelled smoke(very strange since it was a non smoker room..!). The only small window we had was at ground... more

Reviews of Clarion Collection The Gem Hotel-SoHo

( 1-10 of 57 )
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Clarion Collection The Gem Hotel-SoHo Also Known As

Address: 135 East Houston Street, Forsyth and Allen, New York City, NY 10002