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Omni Berkshire Place

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 215 reviews
215 Reviews
5.0 of 5 stars
107
4.0 of 5 stars
67
3.0 of 5 stars
19
2.0 of 5 stars
15
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#53 of 345 hotels in New York City
Description: Luxurious State-of-the-Art Hotel in historic building in midtown Manhattan's business & entertainment district.
  • Address
    21 E 52nd St
    at Madison Ave
    New York City, NY 10022
Check Rates: $579 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 215 traveler reviews
  • What to Expect:
    • 4.5 based on 150 reviews Rooms
    • 4 based on 147 reviews Service
    • 4 based on 146 reviews Value
    • 4.5 based on 151 reviews Cleanliness
    • 3.5 based on 16 reviews Dining
  • Recommended For:
    • 60% based on 168 reviews Older travelers
    • 50% based on 168 reviews Families with teenagers
    • 40% based on 168 reviews An amazing honeymoon
    • 30% based on 168 reviews Young singles
    • 30% based on 168 reviews Families with young children

Reviews of Omni Berkshire Place

( 1-10 of 215 )
5 of 5 stars
chicago
Jul 6, 2008
1/1 found this review helpful

Great 4th of July package. Great for a quick Yankee getaway. The service was outstanding, including select guest delivery of beverages in the am with a newspaper. Upgraded to a suite, kids loved the plasma tv in the living room area. The bathroom was large with a huge shower, all marble. The location was perfect for our activities. 1 block... more

Management response from
OmniMgr, Manager

Thank you for choosing to spend your 4th of July holiday at the Omni Berkshire Place. We strive to provide all of our guests with a wonderful experience and are happy to know that your family's stay was no exception. We hope to have you return on your next trip to New York.

5 of 5 stars
uscupstate
Jul 3, 2008

I stayed at this hotel last July while on vacation. The staff is very nice and make sure you are happy while staying there. It was not too far from Times Square or Central Park. The rooms were very nice and clean. The view from our room was amazing at night! I would stay in this hotel again anytime! :] more

Management response from
OmniMgr, Manager

The Management of the Omni Berkshire is delighted to hear that you enjoyed your stay with us and we appreciate you taking the time to leave a review. We will look forward to welcoming you back on your next trip to New York!

5 of 5 stars
Millersville, MD
Jun 23, 2008

This was our first stay at an Omni property and this property far exceeded our expectations. Simply, this hotel is intimate, clean and served by the best in the hospitality business. We were greeted with smiles at all times and the staff made it their business to remember guest faces, for such simple and important greetings such as "welcome back"... more

Management response from
OmniMgr, Manager

It is a pleasure to hear that your stay at the Omni Berkshire exceeded your expectations. We take pride in providing each of our guests with an outstanding experience and are delighted to see that reflected in your review. Thank you for taking the time to leave feedback and we hope to have you as our guest again soon.

5 of 5 stars
Derby, United Kingdom
Jun 7, 2008
1/1 found this review helpful

We stayed here for a special anniversary weekend. From the moment we arrived the staff were friendly and helpful. We had asked for a quiet room for this special occasion. As it turned out this would have been overlooking a building site and we were given an upgraded room in a quieter part of the hotel. On returning from our... more

Management response from
OmniMgr, Manager

We are honored that you chose to spend your anniversary at the Omni Berkshire Place. Thank you for allowing us to be a part of your special celebration and for taking the time to recommend our hotel. We hope to have you return on your next trip to New York.

Jun 4, 2008
2/2 found this review helpful

I'm not sure why this hotel generates all the overwhelmingly positive reviews it does. I arrived late at night (11pm), only to be told they couldn't find my booking - when I had the reservation and confirmation number in front of me, clear as day. Their "revenue manager" who would be able to dig around to find the booking was... more

Management response from
OmniMgr, Manager

We appreciate the feedback regarding your check-in experience and apologize for the inconvenience due to our inability to locate your reservation. We have reviewed this situation with our staff and are confident your next visit will be seamless. Thank you for your understanding of our credit procedures and we look forward to welcoming you back in the future

5 of 5 stars
California
Jun 3, 2008

Excellent business hotel in midtown Manhattan. Very well maintained. Reasonably priced by NYC standards. I previously stayed at the Peninsula but stopped when average room prices topped $1000 with taxes. The Omni Berkshire is slightly less luxurious (no flatscreen in the bathroom) but only slightly----and for much less. more

5 of 5 stars
Los Angeles
Jun 3, 2008

After reading many reviews and talking to friends about the small room sizes in NYC for such high prices, I finally settled on the Omni after finding an excellent rate. It did not disappoint. They were in the middle of construction in their lobby so their hotel bar was closed, but otherwise, the service was professional and speedy, the concierge... more

4 of 5 stars
San Diego, California
May 29, 2008

We enjoyed our stay at the Omni. The hotel was clean and had nice decor and great beds. We thought the complimentary delivery of coffee and/or tea and a newspaper in the morning was a nice touch. The bellmen and doormen were exceptional; however, we found the front desk and Concierge desk to be unhelpful and a bit pretentious. Weeks... more

5 of 5 stars
Northern Virginia
May 27, 2008

We had a fantastic stay at the Omni Berkshire. The staff were excellent and very helpful. We were upgraded to a suite which was wonderful and beautifully clean. Housekeeping were incredibly attentive. The best thing about this hotel is the attention for children. There are not many upmarket hotels in Manhattan who are kind to children. My two children, 7... more

3 of 5 stars
Toronto, Ontario, Canada
May 24, 2008

There's no question - this hotel is well situated for those who like midtown. It's also clean, safe, and the staff are reasonably attentive and friendly. However, I would not stay here again for anything close to the rack rate. We booked a special weekend deal and requested two double beds. I called twice - once two days prior and... more

Reviews of Omni Berkshire Place

( 1-10 of 215 )
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Omni Berkshire Place Also Known As

Address: 21 E 52nd St, at Madison Ave, New York City, NY 10022