We are Starwood Prefered members, so we stayed on the hotel using points. We were upgraded to a premium suite. We had a travel party of three. Two adults and a 6 year old child. Negatives: The hotel aims to portrait a calm relaxing atmosphere however it hosts many events. So the lobby is often more a revolving door than... more

Husband and I stayed at the Westin Horton Plaza for 2 nights. Our flight arrived late at night in San Diego so we were very pleased of its proximity to the airport (literally 5 minutes away). Nothing really spectacular about the hotel, but very clean. I was annoyed at the fact that there was only valet parking available, but since... more

We booked the hotel through Priceline, so didn't actually know which hotel we'd get until after we booked. We wanted to be in the downtown area for a pre-cruise overnight stay. We'd read rather negative reviews about the hotel, but since we booked through Priceline, we couldn't change reservations. So glad we didn't! They were very accommodating and helpful, and... more

This hotel is located in a great location if wish to be close to the Gaslamp Quarter, which contains lots of great restaurants. The hotel itself is somewhat dated, especially when compared to other Westin properties I've stayed at. The elevators that other reviewers have been and are still being renovated, but I had no problems them. The two restaurants... more

All carpet throughout this hotel is in desperate need of being removed You can take the stairs 10 floors up and still beat the slow elevators service is wonderful except for the maid service the rooms smell like BO stayed 4 days it never got better more

Our room had a internet connection on the desk. The bathroom was very nice. The staff went out of their way to make our stay as pleasant as possible. They even went so far as to find us a room although we were there at 10:00 AM. The hotel is located right next to the gaslamp district. You are just... more

Looked for a place to stay in San Diego. Our room was clean and the carpet looked new. Attentive Service with outstanding location We could see the harbor from our window. more

Would I return back to the hotel? With so many other hotels in the area at a better value, it's a maybe. My friend had a corporate rate, and we were driving for the weekend from LA. We knew we wanted to stay at the Gaslamp area. The valet parking overnight was $27, and it is very close to the... more

I recently attended a professional meeting that was held at the Westin Horton Plaza, so I was booked there without my choice. I was surprised to find that, despite the fact that it's a Westin, the place is a bit of a dump. 1. The elevators are old, jerky, and badly in need of renovation. You might not think that... more