Great hotel very sleek and modern in an ideal location for visiting the sites and for shopping. The room was well decorated, minimal, spacious, with a huge bed, big bathroom, coffee maker (but strangely no milk/cream or sugar), robes etc. Facilities - great pool which is actually a swimming pool not a paddling pool so you could do laps. great... more

We stayed at this hotel at the end of June for three nights, catching the end of their introductory rate. For $129/night, it was an unbelievable bargain. Although the location may be a concern for some, it is really only an extra block to the big hotels around Union Square and very convenient to public transport, both the BART, the... more

Got a wonderful rate of $129 for a standard room. Can't complain at all about the rate. The hotel is modern and tastefully decorated. I got good value for what I paid. However, that said, the "standard room" did not meet my expectations of an Intercontinental Hotel. Apart from the flat screen TV and a nice large shower, it seemed... more

I stayed at this hotel for four nights recently for a conference. It has quite simply, the rudest, most ignorant, unhelpful staff of any hotel I have ever stayed in. But let me go into detail..... I checked in at midday and was told my room was not ready. This was fine as, in fairness, i was early. I provided... more

excellent service (both front desk and bar/restaurant), nice decor, comfortable bed, nice view from the room, highly recommend it if you want to be on that side of san francisco--ideal for business travelers. more

My husband and I styed at the Intercontinental on what may have been the hottest Friday of the season for San Francisco (6/20). The hotel staff is friendly, but no more so than any other upscale hotel in the city. The hotel is located across the street from the Museum of Modern Art, yet no mention was made of the... more

I had a great stay here and recommend this hotel. This was my first time in SF and I was worried about the location, but I found it worked really well. It is a short walk to market street with excellent transport connections. When I arrived I asked for a map and if there were any areas that may be... more

Spent three nights at the new Intercontinental in May this year. We got a great rate as it had just opened. Generally I'm not keen on big impersonal hotels as I find that often you are treated as one of three hundred guests rather than getting great service - but I was thoroughly impressed by this hotel. The service was... more

I enjoyed my 3 night stay here. Staff were generally friendly and pro-active. I actually thought the location was good. It was very convenient for all the transport options in Market Street, the Powell Street cable car and shopping in the Westfield Centre and Union Square. However, the corner of Howard and 4th can be very windy! I stayed on... more