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The Gaylord

620 Jones Street, San Francisco, CA 94102
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Check Rates and Availability: $97 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 33 traveler reviews
  • What to Expect:
    • 4 based on 20 reviews Rooms
    • 3.5 based on 19 reviews Service
    • 4 based on 20 reviews Value
    • 4 based on 20 reviews Cleanliness

Reviews of The Gaylord

( 1-10 of 33 )
Oct 16, 2008
0/1 found this review helpful

My fiancé and I stayed at The Gaylord for a month as he is in San Francisco for 3 months on business. We chose this hotel for a few reasons. It's very good value for money, especially if you stay for a month as they don't charge you the 14% tax. So our daily room rate worked out about $63... more

Sep 30, 2008

My friend and I stayed here for the summer. It was brilliant, all the employees are so friendly and all so helpful. The rooms are lovely and cosy but yet very spacious and so clean. So near union sq. Would most definately stay here again when we return. Loved it. Made our holiday in San francisco. more

Management response from
James Decker, General Manager

Thank you for your recent stay with us and the great review! We are always excited to share our successes with our staff; thank you for giving us that opportunity! If your travels bring you back to San Francisco, we hope that you will allow us to recreate your experience here at The Gaylord Suites! If I may be of...

4 of 5 stars
Slovenia
Sep 27, 2008

We enjoyed our staying here. We were in SF for a conference and stayed in the hotel for 8 days. It felt like home. Internet was available at no extra charge, room was cleaned daily. The only issue I can remember was that 2 times there was no hot water from 8 am till 6pm, but since you're out through... more

Management response from
James Decker, General Manager

Thank you for your recent stay with us! I am glad to hear that you enjoyed our property. I apologize for any maintenance issues that you may have experienced. I appreciate you feedback as it gives us a chance to investigate said issues and use when training our staff. Thank you again for staying at the Gaylord Suites and if...

5 of 5 stars
Melbourne, Victoria
Jun 25, 2008
2/2 found this review helpful

Stayed here for a week during June. The hotel had some okay reviews, but wasn't really expecting much. We arrived to a recently renovated serviced apartment building with large rooms and friendly staff. Well located, however as many have noted, make sure you turn left on the corner and head for union square, as there is an "unsavoury" section of... more

Jun 4, 2008

Really good room for an excellent price in San Francisco - especially excellent as the rates are weekly (or monthly) so they didn't go up even though there was a big conference in town. Hotel building was nice, lots of character and good laundry facilities (either coin or they have a delivery service). Room was large with good sized bed,... more

May 4, 2008
1/2 found this review helpful

I did not stay at this hotel, but I did have problems. I called to make a reservation, but being that I will have a car with my on my vacation I requested information about parking. The woman who answered my call wouldn't provide me with any assistance, claiming that she was unaware of the parking situation. When I asked... more

4 of 5 stars
Chicago, Illinois
Feb 23, 2008
1/1 found this review helpful

When I was initially booking a hotel for my stay in San Francisco, I came on this website and was a little apprehensive about the Gaylord because of the reviews talking about construction noise. I decided to book with the hotel anyway because you can't beat the price and I am very glad that I did. I was out there... more

4 of 5 stars
Edinburgh
Feb 18, 2008
1/1 found this review helpful

Firstly, the pictures on the Gaylord Suites (www.CITISUITES.com) site caught my attention, and secondly most of the reviews listed here seemed positive enough to go ahead and book for a week. I can honestly say I am very pleased that I did. Arriving straight from SFO international in a taxi was only 30 minutes at 4.15 p.m. so traffic was... more

3 of 5 stars
manzer00
Nov 19, 2007
1/2 found this review helpful

I'd been looking for a business class hotel, but these were all booked up due to a conference. I checked TripAdvisor before booking and was a bit worried by some of the other comments to do with location, lack of hot water etc within Gaylord Suites. In fact, I had a positive experience - and the price really made this... more

Nov 15, 2007
1/3 found this review helpful

Overall our stay at the Gaylord Suites was a good one. The room was clean, staff were friendly and the price was good. However there were a few things I wished I had known before booking the hotel. It isn't a hotel really just a rented apartment, the maid service is once a week but if you can make do... more

Reviews of The Gaylord

( 1-10 of 33 )
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The Gaylord Address

620 Jones Street, San Francisco, CA 94102