As a frequent business trips to the west area of PR I use this hotel. Staff is always friendly and as helpfull as their limitatios can give. The restaurant is not luxury but very good local food, price and staff. Rooms are good but very poor ilumination, no radio and no good tv signal. Besides for the price is a... more

I rarely write one-star reviews. As a younger traveler, my standards are not as refined, I suppose. Given that, I would never stay at Cielo Mar again. Granted, this was a last minute business trip to Aguadilla, and there are no 'American' hotels in the area. That said, this one is miserable. First off, you plug in its address to... more

First of all, I did not choose this hotel. I had no option, as I was attending a marriage seminar and the hotel was chosen by the organizers. We stayed for a weekend, and I was ready to get divorced if I had to stay a day longer (which kind of beats the purpose of the weekend). The rooms were... more

This place looks beautiful on the website but it's the opposite. The rooms have old chipped furniture. There's no water pressure at all in the bathroom shower and sink. Room service never changed the sheets of the beds. Room service never came by to clean up the room or make the bed. I and relatives stayed there for 4 days... more

We stayed at Cielo Mar in Aguadilla, PR from Christmas eve until New year's. The view from our hotel room balcony was EXQUISITE. Mornings drinking coffee and reading on the balcony, evenings watching the sunset were amazing. There were many parties that holiday week, of course, but they never lasted too late and were able to sleep through them. The... more

My husband & I stayed at this establishment and would not recommend it . The halls were dirty, the music from the weekend parties were blasting and we could not sleep. The resturant was closed on Saturday even though we had the package deal. The staff made no effort to accomdate our needs. This place needs a great over haul.... more

My husband and I and our 2 kids stayed at Cielo Mar from August 15 - 20th. The hotel was clean and we stayed at the new building. We were told we could get the ocean view room but the day we arrived they were working on installin new A/C's, so they put us in the new building instead. The... more

My husband and I stood here for 4 days and it was beautiful. Im a clean freak and the room was perfect, we had been previously staying at El Guajataca was a disaster the place was terrible. The staff was so nice they had learned about our terrible experience at the other place that they let us check in to... more

The rooms are very small and services are practically non-existant. After 2 days they finally fixed the beds...The dining facility was only operating on weekends, if there were enough guests in the hotel. Currently there is construction going on in the pool area. Unfortunately the noise starts at 7 am, someone forgot to tell management that guests sleep past early... more