Getting to this hotel requires using the HOPPA bus, which is both expensive and at times, erratic. So any other hotel on the bus route might be a better value. The lobby is enormous! But, the rooms are not!! I am not sure, but these might be the smallest hotel rooms in Great Britain. More like the space in a... more

Great no hassle stay. Found out that when I contacted hotel they'd give us a roll away bed for free although booking sites did not offer this. Many other Heathrow airports charge quite a bit for this. This was waiting for us in our room..tip...... ask ahead of time these guys are really busy! I have paid much more for... more

I had stayed at the Renaissance Heathrow about 2 years ago and had remembered it for the friendly staff and FANTASTIC location, overlooking Heathrow's main runway. On my return to the hotel this month my opinion of the hotel has only got better! The hotel has obviously undergone a massive refurbishment, it looked fresh and up to date. The new... more

Had to stay here for one night compliments from British Air after missing our connecting flight back to the States due to hail in France. Nothing much to complain about because everything was free! The buffet food was excellent maybe after starving from expensive Europe. We didn't have much of a view since it is an airport hotel. The beds... more

We needed a hotel near Heathrow and this offered a good weekend rate. It was also pretty convenient to get into city. There was a free bus to the Tube and from there straightforward downtown (but of course, not really cheap - maybe hotel rate made up for transit costs). Rooms were nice and quiet, lobby was spacious. Hotel meals... more

We arrived at 1:00 AM at this hotel. "We've found your reservation sir, but we just don't have any rooms available!".... this is the moment something broke in me... Why would you take a reservation if your know your hotel will be overbooked? Because "By Law we are allowed to overbook, so we overbook!"... *hmmmm* I've spend nights in the... more

The Renaissance Heathrow is right across the runway from Heathrow Airport. I requested a room overlooking the runway and my request was granted. The room was well appointed, in good condition, but a bit small by American standards. Heathrow hotels are not allowed to use their own shuttles, instead they use the Hotel Hoppa busses which cost $8USD per person,... more

Good location. On arrival I was pretty impressed with the hotel, reception area and reception staff. Our room was ok and had a great runway view. But that’s about as good as it gets at this supposed "4 star" hotel. Our "Non smoking" room had a musty "many years smoked in" smell. The mini bar was "temporarily" out of order,... more

Great lobby, great food, G R E A T bar and lovely staff. Much better than the Marriott across the street (which is like a train station). and much cheaper! Very trendy lobby and bar, apparently all brand new! more