December 26,2007 Going to the Cleveland Clinic on the 27th so we checked in at this Hotel, They gave us a discount rate and free parking because of going to the Cleveland Clinic. They were real nice the room was nice, got free breakfast and newpaper, the only draw back was the location, it was kind of scary because of... more

the service was great, location not so great. better off spending the 40 extra bucks to stay at the Raddison, it is right there at jacobs field and the Q arena. we had to walk or cab it from the comfort inn, and the walk was a good 10-15 minutes to jacobs field. shower in our room sucked! but the... more

I booked this because my company had a negotiated rate - It was kind of gross. Holes in the curtains, cigarette burns on the furniture. Outdated, smell and the hallways were as humid as it was outside. I don't ever recommend! more

The toilet seat handle was broken, the parking was very difficult, and the 'whirlpool tub' sprayed water all over the bathroom. I would not stay here again. It had a very old feel and drastically needs to be updated. However, the staff was courteous and helpful. more

I wish I would have remembered Trip Advisor before I stayed at this hotel. It is old and run down, and needs a major face lift. The advertised parking garage is the basement and very hard to maneuver in a larger vehicle. The hotel says they have a "shuttle" to take you back and forth to the Cleveland Clinic. I... more

This hotel was recommended by a group associated with the nearby college and as I was coming in for an event and there was a discount I just naturally went with their choice. Wrong decision. The toilet was stopped up, the room was not clean and the dated feel only added to the ick factor. Worse were the teenagers roaming... more

This is the dirtiest hotel with the rudest, laziest, staff I have ever encountered. When we checked in I was horrified by the filth of the room, but had to stay due to commitments. The second day the room had not been cleaned by 6 PM after numerous complaints. I have complained to management and they are prone not to... more

It's hard to imagine that Comfort Inn has its name on this hotel. The room itself was ok. The outer areas were in bad shape. The carpet should have been replaced years ago. The basement parking area was dimly lit and scary. The price was right, and the location was great. We walked to Jacobs Field to see the Indians... more

We went to an Indians game and stayed at the Comfort Inn as it was close. This has to be the worst hotel I have ever stayed in. I would not have stayed another night. Luckily we were only booked for one night. They just started renovating the hotel starting with the 5th (top) floor but they really need to... more