They claim to have renovated their rooms. YUCK and double YUCK. I would never stay here again. I was concerned for my own safety and had to call the police when my car was broken into. Management didn't care apparently. He said it was out of his control. My husband came the next day and thankfully checked us out as... more

After driving all day from Colorado, we decided to go an extra couple of hours and get all the way to Reno instead of where we had made reservations to stop. We called several hotel chains and found that because of several conventions many were booked up. However the operator for the travelodge chain informed us that they had a... more

Guy at front desk had NO custumer service skills. Hair dryer in room was broken, and when the room service came through... they kept forgetting to leave towels. Accidentally forgot something in my room, and tried to find it only a couple hours after I checked out. Maids did NOT turn in, therefore, I feel that this stuff was taken... more

I had to unexpectedly spend the night in Reno with a dog. This place accepted pets, so I made a reservation over the phone. (Got the number out of the phone book). Should have known there would be a problem when it took over 15 rings for someone to answer. When I pulled up, it looked ok. Not fancy, but... more

I don't expect much for this price range. But I do want a safe, clean, comfortable room, and when I book a national chain, I expect at least that much. On the plus side, the room was clean. On the minus side: 1. Construction seems fairly new, but of the insta-shoddy variety. It gets cold in Reno in the winter,... more

I think the description of "Armpit of Reno" sums this place up well. The bum on the steps across from the elevator should have been my first clue. I can say the room was clean and the airport shuttle was timely, but I felt unsafe through the evening as guest partied in the hallways, doors slamming and things breaking, AND... more

What a pit. The photos are truly deceiving. Their ad said newly renovated but that must have been the shower curtain rings. Upon arrival, we were greeted by a dog peeing in front of the hotel. The entire front casing was off our air-conditioner. A child could have easily stuck his/her hand in there and been seriously hurt! There were... more

Had the room been more than the $29 I paid, I would have rated it 2 stars instead of 3. The room was OK, but that's about it. As I have always found with places that belong to the Choice Hotels chain, maintenance is lacking, particularly in the bathroom. They basically give the rooms a "once over lightly" cleaning when... more

There was an open door at the end of the hallway letting in cold air all night. The smell of Lysol in our room was nasty. We had to plug and unplug the light to turn it on and off. There was no clock in the room! It was not horrible, but I feel like I paid too much for... more