Booked here for a one night stay, business-trip. My colleague and I worked late (our room was reserved with a confirmation-number, **guaranteed late arrival**. They GAVE OUR ROOMS AWAY. When asked what "confirmation number, guaranteed late-arrival" meant, the desk-person lied, obfuscated, dissembled, misled and ducked. He would not even admit that our rooms *were* given away. He would not do... more

I loved this hotel. Check in was easy. The staff was super friendly. The rooms were huge and very clean. The housekeeping staff did a great job. There was construction next door and you could barely hear it. There is no wireless internet, although it is easy to pick it up from other sources in the area. The hotel is... more

First of all...no parking. You have to park a mile away and carry all of your luggage. No place to even unload. Second...the rooms are disgusting! Unchanged bedding, couches ripped and stained, front of the TV stained, bathroom was dirty, dirty dishes in the kitchen. I was afraid to even stand in the center of the room! We RAN out... more

We stayed in the ws because it was close to the arch and a good location, a nice lobby, looked like a nice hotel, little did we know that when we entered the hotel room, there would be stains all over the carpet, burnt out light bulbs, no silverware, the bath tub was not working, no soap, the doors had... more

You would be better off sleeping in the public restroom at the St. Louis Arch. It's much cleaner!!! more

First of all, we had checked some reviews on this sites of this hotel and found some pretty bad reviews dated a couple of years ago. We lived in St Louis for 10 years before moving 3 years ago & remembered the WS opening to much fanfare and good reviews about 6 years ago. So we thought it could not... more

This place was awful! we came here for our honeymoon...BIG mistake! it was sooo dirty. the couch had huge nasty stains ALL over it...the rooms looked like they were once apt. the bathroom was gross..the shower curtain was hanging from the ceiling by a unraveled metal hangar. for some reason the (only dresser in the room) was pulled away from... more

The Ads are VERY misleading.. they do not tell you entire motel being renovated & you have no food, no bar, not much of anything. Park a mile away & carry luggage. no sound on tv & desk clerk basically says sorry about your luck. NO hot water, NO water pressure. Not a very good nights stay for the price. more

Well were do I start, first of all I wont go back until the building is remodeled. Right now it is not good and completely overpriced we paid nearly 200 dollars for a room that was as good as some flea bag motels. Better off staying at Mayfair, hilton, or crowne plaza try at your own risk staff seemed pretty... more