It took 3 calls and one hour to get sheets for the hideabed and another 4 calls to get towels and shampoo for the room after my teenage son tole the maid to go away! Still waiting for the towels. more

I am waiting for a call back from the Hotel Manager. The business end of the operation needs work. I didn't stay at the hotel myself, I only made the reservation for a brother. He reported the hotel itself was "OK", but a clerk attempted to charge him a higher fee. Thank goodness, he did have his printed confirmation with... more

We stayed on my 50th Birthday, the renovations they have made were really nice. The Bed was like sleeping on a cloud, best sleep I've had in a while, they all have the nice plush robes in the closet also. All the rooms are suites, roomy & two flat pannel T.V.'s, one in the bedroom, and one in the sitting... more

We stayed at Hotel Lumiere on the Sunday night of Memorial Day weekend. We are local St. Louisans who just came for the night. This is the old Embassy Suites hotel in Laclede's Landing. They have renovated it, but it still looks pretty much like the Embassy suites. There is also the new Four Seasons hotel attached to the other... more

We decided to spend a night at Hotel Lumiere and our experience was wonderful. We have to travel with quite a bit of heavy medical equipment, and when I asked about this, I was assured we would receive any help we needed. I was met at the door by the young lady who was serving as both valet and Bell... more

This hotel is full of themselves. The burger bar restaurant will not let you make substitutions on your burger. I left the restaurant and went to my room to order room service. Ooops, they do not have room service yet. I then called for a pizza to be delivered. About forty minutes later a I received a call from the... more

We had two rooms here and used their park and fly package. First complaint, I requested non-smoking rooms. We checked in, went to our rooms, and yuck! Smokey! I called down and asked if they had any non-smoking rooms available, they said someone had extended their stay and they did not. I wish we would have been informed at the... more

We stayed for 4 nights (march 19-23). The property was newly renovated. We have stayed there in the past when it was the Embassy Suites. Initially, we were very pleased with all the new furnishings and flat screen tvs. Unfortunately, after our first night all this was quickly forgotten. Coming back from our wrestling tournament, we found that only our... more

What a beautifull hotel! They have totally redone the Embassy Suites into a very unique place. The rooms are huge and nicely decorated with fabulous beds, plasma tv's, robes, slippers, and an atrium with huge lighted planters and cozy seating areas. The location in great too, right in the middle of Lacledes Landing with all kinds of nightlife. Also connected... more