I have to admit that following all of the glowing reviews, I must have had unreasonably high expectations. Our stay was very comfortable and enjoyable, but not "out of this world." The hotel is very clean and the rooms are equally clean. We really have no complaints. One observation was that the bathroom was a little small. On the other... more

Just checked in at about 9 p.m. on July 23. All looked very good per other reviews here. However, when we went in the bedroom of the suite we discovered a very loud rooftop mechanical unit (not just for the room, but for the whole hotel) operating just outside the window. This is room 401. We asked to be moved... more

This is the best hotel experience ever. All the things you ever wanted in a hotel room and more - ergonomically designed from the hidden cords to the bathroom night light - equisite bedding - drinks and snacks in afternoon - made to order breakfast - lots of room where needed - and the price was very right - I'd... more

I was going to write a review saying this was the worst hotel....to keep it a SECRET. Great rate, slept well, do I want the world to discover it? They might not have a room for me in the future if it becomes too popular. But since I rarely go to Lansing, the proper thing to do is to share... more

This is a great hotel. Beautiful atrium, gazebo, appetizers with free drinks in the evening, hot breakfast (eggs, meat, hashbrowns, waffles, etc.). Rooms with fridge, microwave and coffeemaker. Excellent service, very clean rooms, great beds, I'm definitely coming back here! more

We stayed in the Lansing Quality Suites last weekend while we were in town for a gymnastics meet. When I discovered that I had locked my keys in the car, I went to the front desk for help. The general manager, Mike Rice was there and immediately offered to help. He had a wire coat hanger that he said we... more

Oh my goodness! I had to write a Review because our Stay was AMAZING!!! I was traveling with 6 of my Consultants for our Spring Career Conference with Mary Kay Cosmetics. We typically stay in the downtown area for ease of travel. Oh my goodness I am so glad that I contacted the Quality Suites DIrectly and talked with Mike... more

Love the two separate room suite with microwave and refridge available if needed. I was able to get up earlier to read and make complimentary coffee and not disturb my husband. Rooms clean and well maintained and nicely decorated. Everything worked fine. Missed the complimentary drinks and food as we got to our hotel room too late. But breakfast was... more

WOW ! What a great place to stay- Clean and great cheerful Staff- The price was great- Shuttle was a plus- They offered breakfast- WOW - it made Denny's seem like cafeteria food= They food was hot and great tasting=- The rooms very clean - The exterior and interior was always kept safe and clean -even with full snow outside=... more