This place is awful. They put me on a floor with construction work going on. The room was in terrible shape. The wallpaper was peeling, the sliding closet door wouldn't budge, and the heat didn't work. I called and asked to be moved to another room, but was told they would sent maintenance up right away. He did get the... more

Do not rent room 463. Wall paper hanging loose on the wall near the window. 456 is better and has a refrigerator...but the door jams on the refrigerator while opening or closing. The carpets need replacing....or at a minimum...cleaning! GREAT restaraunt! But a bit pricey. more

Photographs of this hotel are misleading. It has a very updated entrance with desk personnel friendly and well dressed. Wow, we thought, we have hit a winner. Upon entering our room, we were grossly disappointed by the poor condition of the room and bathroom. The carpeting was old, the sink was cracked, no bedshirt or up-to-date sheets on the bed.... more

We stayed at this hotel Aug 8th and it was just okay. Housekeeping isn't the best - bathroom could have been cleaner. The pool, while huge, is frigid and the pool house has intense chlorine fumes that forced us out of the pool after about 20 minutes - which was a definate disappointment in the 100+ degree heat! Staff is... more

Positives...the rooms are very nice, the lobby staff is very good and the restaurant is top notch. Negatives...when I was visiting (note date) they were renovating several floors. As well, they seem to be training new housekeeping and it shows. Terrible housekeeping. My room had many problems from the staff. As well, since they're being trained the staff is very... more

I have stayed at this restaurant and hotel many times over the years and have always encountered the same professional and friendly service every time. Through all of my travels, I have chosen Porters Steakhouse as my favorite. The rooms are high quality. The towels are plush. The beds are very high-end. The Porters Steakhouse is superb. Jeff, the wine... more

I stayed again at this hotel, and Porter's, a 4 star restuarant, is in the HolidayInn, which is a restuarant I would expect to see at a fancier hotel. The restaurant was incredible! After dinner, I checked in, and my hotel room was not a typical Holiday Inn room- it was a much higher quality than normal- I should have... more

I stayed two nights at the Collinsville Holiday Inn about 10 miles east of St. Louis. I had heard about the Cahokia Indian Mounds there - very interesting and well worth the trip.There were a few minor problems with the room (for one the toilet kept comming on every few minutes) but they responded promptly (10 minutes before they had... more