Great location if you want to shop till you drop as it's right on Michigan Avenue! Bar is good and busy with guests and people off the street. Room was large (2 x double beds) and clean. Unfortunately there was quite a lot of noise from the corridors when people were walking past talking - one of the first hotels... more

We have stayed at four Chicago hotels ( Ambassador East, Majestic, Drake, westin) in the year since my daughter started working in Chicago, this is the only one I would not recommend. We were put in room 1011, which is behind the elevator cable shaft. All night we heard what I call the "zipper in a dryer " sound, only... more

We stayed here for a girls weekend and it was perfect. GREAT location, good service, lovely rooms, reasonable prices. I would recommend to anyone traveling to Chicago who wants to stay downtown!! more

The Westin Michigan is in a great location, central to everything. The service was outstanding. We had a wonderful trip to Chicago and the hotel enhanced the experience. more

I stayed here for one night and had a very good experience. The location is great, room service was good (although the menu was limited). I understand that the hotel provides free massages between 5:30 and 7pm each weeknight. They also have kiosks that allow you to check in for flights. A very good exercise room for a hotel. My... more

My husband and I spent 3 nights at the Westin last week and LOVED it. I have to admit I was a little nervous to see what we were getting as most of the reviews I saw were not good. I had low expectations and they completly exceeded them. Our flight was extremely delayed(5 hours) and was arriving early in... more

We stayed here over spring break while looking at colleges in Chicago. We booked our room through the hotel website and got the room at the internet price, which is pretty cheap but must be paid in advance. This was almost a problem for us since our original flight into O'Hare got cancelled, but worked out in the end. The... more

My husband and I make an annual trip to Chicago for a meeting and chose to stay at the Westin Michigan Avenue. Overall...a great location on Michigan Avenue, but that came with a few issues. We are members of SPG and were booked on the awards floor, however our room was located directly behind the elevator and the noise of... more

Staying a hotel with a conference...and we are polite people that would never complain. We were given this room a bit early with the comment that is was a "little down from the elevator," but ready. I commented at registration that we really wanted a quiet room. We are Starwood members and did get the SPECIAL FLOOR. The room is... more