We stayed there for 3 nights end of JUN with my family. The property is conveniently located . The room was , confortable clean and nice. Property has a beautiful indor pool and an excercise room available until late in the evening . breakfast area and bar within the hotel are offering good choice of meals/drink Hotel is connected with... more

The beds at this hotel are some of the worst that I can remember. I unfortunately was attending a two-day conference and had already prepaid for the rooms - a sofa would have been more comfortable. The beds also had three small pillows that were the size of a "throw pillow" - it was very awkward. Overall the hotel rooms,... more

Location: Ideal location in Chicago, easy to commute to most main attractions and shops. Staff: Everyone we spoke to was very helpful. The lady who checked us in was quite miserable, but nevertheless they all seemed ok. Hotel: The hotel itself was OK. The hotel is sat on the top of a tower block starting at the 15th floor. When... more

Hotel was clean and comfortable. Could use a bit of modernization. Staff was acceptable but did not go out of their way. Concierge had a hard time recommending a place for dinner. Free wifi was nice, but parking was expensive ($28), though comparable for this part of Chicago. Location was fatastic. The hotel bar has one of the most spectacular... more

this hotel is well situated near to the Sears Tower and other places of interest. The room whilst adequate, was not serviced regularly ie our empty wine glasses not removed for 2 days. The conceirge and bell boys were friendly and helpful, the desk staff not so, they seemed to resent a Hotwire booking and when we requested to move... more

Stayed for 2 nights on the first leg of a stay in the US from the UK. Arrived early afternoon to find the allocated room was not yet ready. A quick recognition of my Platinum Status opened up quickly a Riverview room (which I haD paid for). Platinum Status also recognised with some nice extra's. The room 2101 was a... more

When we checked in, we were told since we booked through Priceline we would not be able to guarantee what we asked for. At first all they said were smoking rooms. After we explained we had a rough morning where we had something ripped off from us on the train, she seemed more sympathetic and gave us room 2316. The... more

I got a great deal but I booked directly with property 7 months prior to stay. Our room was nice enough and had a GREAT view! It was wonderful. Bathroom had peeling and stained wallpaper. It's about time for an update. Suprising that the bar, which serves food, allowed kids at 2:00 p.m. but at 4:00 p.m. when we tried... more

I stayed on business at this location. Very convenient location as it was next to Merchandise Mart. I had a nice view of the river and the accommodations were nice. Rooms were big enough to make you feel like you have some space. The parking is a little steep and I did not get a chance to eat at the... more