We stayed at this hotel for 3 nights from 25th May. My first impression of the check-in staff was that they were off-hand as previous reviewers have said. The room was clean and comfortable. The location is great being in the heart of the city and we were able to walk everywhere. Because of staff attitude I would hesitate to... more

A good little hotel with an excellent location. The room was comfy. A decent, affordable place to stay for your visit to Chicago. I would be willing to stay here again. more

The hotel is very nice and is in a great location. I thought that the price was fair for what you get. The valet service and bag handlers were very good and courteous. The only problem I had with this hotel was the pompous attitude and rude behavior from the people at the front desk. They were not welcoming or... more

Hotel was excellent. Rooms were nice, clean, comfortable and modern. Service was fantastic. We were able to check in earlier than expected. They also got us a cab to get us back to the airport in a timely manner. The location was perfect-close to shopping and subway. Price was reasonable too! Would recommend this hotel to a casual traveler who... more

My family and I stayed at the Inn of Chicago during Christmas and New Years. When we checked in we had multiple reservations but the lady at the check in was very kind and helpful and we were given the same room for our entire stay. As it was Christmas not many food places were open but the front desk... more

The location is wonderful. Close to shopping and restaurants (just steps from the Mag Mile). The lobby was very nice and inviting with cozy modernist chairs and conversation areas. The rooms were average and the one I stayed in could use some redecorating. It was very small but clean. The air conditioner was great at cooling the room and drowning... more

Don't expect much staying here aside from location. It's great walking distance to Magnificent Mile shopping, but that's about it. I'm hesitant to say the place was unclean, because things were in fact cleaned for me, but it was more the fact that it wasn't well maintained. I got a deal online, so the price was right, but I would... more

Dont take a chance. Dont stay here! Rude service people, rude managers, and tiny rooms. more

I was in Chicago for business, and stayed at the Inn due to a discount offered by the seminar I was attending. The hotel is actually pretty nice, with modern decor in the common areas and comfortable furnishings. The desk staff was friendly, and they were able to check me in to my room at 10 am. The concierge was... more