Brand new hotel in a great location-easy walk to Magnificent Mile. This hotel was crowded, but for a good reason. The entire staff was fabulous, very nice and helpful. Great for families as breakfast is included, and there is a nightly reception at about 6pm. Right across from Harry Caray's first class restaurant. Only thing disappointing was on one side... more

We stayed one night at the Residence Inn after calling and receiving a good rate. We have stayed at many hotels in Chicago, and this topped our list. When walking into the hotel it doesn't have a lot of fluff like larger, grander hotels. As for security, at the ground level you go up to the lobby floor and check... more

This is a brand new Marriott Residence Inn! It's very comtemporary decor, very clean and brand new! Nice location. Not bad walk to Navy Pier. Taxi to/from O'hare was $36/$40. Breakfast is really nice and better than we expected. There are plasma TVs, business/computer/Internet fax area with nice view. All staff was there to help. Door men and Bell staff... more

I went to Chicago for Memorial Day weekend—I was originally going to stay out by O’Hare but I did my shopping and came across a great deal on the Residence Inn in the River North section on Marriott’s website. Since I was dreading hour-plus El trips back and forth and I was planning on spending most of my trip downtown... more

Overall, this was a good hotel and a good location. I include the word "overall" because we did have a couple of issues. This is a great hotel for families with kids or for business travel but do not expect "luxury hotel" services. We love the Marriott line and stay at Marriotts more than any other hotel but we do... more

As a new property, we expected this hotel to be good - but it exceeded our expectations big time! We had a corner studio suite with an amazingly comfortable king bed, plus a sofa bed, which our adult son slept on and found comfortable enough. Additionally, there was a kitchen and a table and loads and loads of windows! We... more

Right in the heart of downtown, this hotel is within walking distance of tons of sites in Chicago. The staff was very friendly, and always greeted us warmly. A breakfast buffet is included in the price of the room and in the evening there was a beer/wine happy hour in the lounge. Loved that! The room was fantastic. We were... more

We visited this brand new property the week after Memorial Day and were thoroughly impressed. Our suite was spacious and elegantly decorated with art deco flourishes. The service, starting from the car valet to the front desk to the cleaning staff, was flawless, friendly, and without attitude. I wish I could say the same about my previous visits to the... more

This hotel was INCREDIBLE!! We were the first ones to ever stay in the room, and it was perfectly clean & beautiful!! It was also one of the least expensive hotels around, but the highest quality!! The Breakfast Bar was huge, with a ton of great food options including fresh waffles, fruit & yogurt parfaits, and donuts. The decor is... more