Being a middle-class family man and a small business traveler, I want clean facilities, a few amenties (basic indoor pool & exercise rooms, DIY laundry), and friendly staff. I don't need anything fancy or Four Season Level service (I've stayed at the Ritz and The Four Seasons, when I was with another employer and someone else was in charge of... more

We stayed at the Four Points for one night. We had the American Girl package. The room was only 115.00 a night plus parking and taxes which I thought was a great deal for the location. The staff was very friendly and helpful. Cathy at the front desk always acknowledged my daughter by name which made her feel special. The... more

Our family of 4 stayed 2 nights and really liked it. The lobby is welcoming and smelled really nice. The staff was really pleasant and helpful. We had the Extra Comfy room with 2 doubles and a sofabed, which gave us more space to sit and move around. The sofa area was nice for eating the snacks we picked up... more

A great stay. We were only scheduled for Friday night because they were booked for Saturday night. We are Starwood Preffered Guests and were on the 8th floor with key access only elevators. Upon our arrival we told the staff person who was checkin us in that we had 2 seperate cars there that needed validation because we had met... more

I went to visit some family in Chicago and stayed at the Sheraton Four Points. Upon arrival I was promptly upgrated to a Jr Suite by the very nice lady at the front desk. I found the room to be very accommodating. You can take a look at the pictures to guage for yourself. The hotel itself is connected to... more

I have stayed at several downtown hotels over the years (Affinia, Hilton Garden Inn, Allegro, Courtyard etc...) and this has been the best experience to date. My wife and I had booked the Four Points with the $100/night deal and $1/night parking. Due to an illness we almost had to postpone the trip. Long story short, we made it to... more

Great practical hotel: clean, bright, wonderful location and amazingly nice staff. The room is clean and comfortable. They provide free bottled water, nice supply of towels, and supplies. The staff is amazingly nice and friendly. more

First off, make sure that you get to the correct Sheraton. The other one near the Mag. mile (forgot the name) is as ritzy as it can get so we were mildly dissapointed when we arrived at the 4 Points. That's not to say that the 4 Points is sub-par. It's actually a very good hotel and the staff was... more

Having stayed at the Four Points Sheraton before I receive emails about sale offers, I received one that offered $99 p/n and $1 parking! The staff is incrediabily friendly! You can't walk through the lobby from without at least two or three people saying 'hello,' 'welcome back' or 'have a nice day.' This place has by far the friendliest staff... more