I cannot say enough good things about this property. The hotel is attractive, my room was very nice and the hotel fitness center was top-notch. I ordered room service breakfast during my stay and it was one of the best room service experiences I have ever had...the food was amazing! The hotel uses Frette linens and towels which are very... more

I have just returned from a three night vacation to Chicago and it would be fair to say that this hotel is one of the best I have ever stayed in. From the moment of our arrival we were made to feel welcome. Our flight got us into Chicago and to the hotel by 11am, so we really just expected... more

The Sofitel Water Tower was a splurge, but so worth it! All the great reviews on TripAdvisor inspired me to stay here during a February 2008 trip to Chicago, and I am so glad I did. This is absolutely the most comfortable hotel I ever stayed in. It had the coziest bed, with down pillows and comforter, an HD flatscreen... more

We hold numerous 2-day meetings a year, all over the U.S. at premium venues. For this group's Spring 2008 meeting I thoroughly researched the downtown Chicago meeting & conference hotel market, before selecting the Sofitel. Our group of 12, including 8 CEO's, thorughly enjoyed the Sofitel experience. The meeting and banquet staff did a great job responding to our needs,... more

This is one of the best downtown hotel that I have ever stayed which is top class and business friendly. I have stayed here twice so far this year and all I can is, you just won’t go wrong for selecting this wonderful hotel for corporate events or personal leisure trips. Staffs are really friendly and all the business facilities... more

Front desk was cold and unfriendly. My room had a stained carpet and was very small. When I informed the front desk I was unhappy, they moved me to an even smaller room (with a smaller tv) that DID have a cleaner carpet, but was located next to the maid's closet. Needless to say, I had to listen to the... more

We decided to stay here partly because of Tripadvisor No 1 position and partly because of good room price deal (300 USD per night). It is a nice, big hotel and as you would expect from Sofitel more fancy oriented. Rooms are large with very (really very) comfortable bed and HD plasma TV though a bit soulless. On the first... more

We recently returned from a 3-day weekend at Chicago's Sofitel Water Tower. Here are our observations: Positive: 1. The hotel is located in the very upscale, beautiful Gold Coast of the city, two blocks from Michigan Avenue, and also a few blocks from the beach. 2. Every aspect of every management and employee-level worker at the hotel was professional, gracious,... more

My husband and I have stayed at several hotels in Chicago over the last few years (the Renaissance on Wacker, Westin Michigan Ave, and Hotel Monaco) and the Sofitel is definitely our favorite. The beds at this hotel are amazing (I didn't want to leave in the morning!), our room was comfortable,clean, and bright, and the bathroom was very spacious.... more