My mom and I went to Chicago for a long weekend and this Embassy Suites met our needs - clean, nice location and safe. However, the free breakfast was a nightmare - extremely long lines, completely understaffed, and never enough food/utensils/plates/cups for those in line. After the first two days of the "stress-filled" breakfast experience, we decided to walk across... more

We booked this hotel as part of our family spring break as did many others as it was filled with families on spring break. The primary reasons we picked the hotel were location and amenities. Embassy Suites almost always have included a full breakfast, evening reception, a decent pool and rooms. It was a very good stay and I have... more

We've stayed at 2 Embassy Suites in 2 different cities. I think both have been over-priced for the level of quality. The location of this hotel is excellent and very convenient for tourists and business travelers. The complimentary breakfast was simply satisfactory. The free cocktail hour was nice. However, neither are enough to make up for the over-priced rates. There... more

We stayed at the Embassy Suites Lakefront the weekend of March 8th. It turned out to be a wonderful location and was within easy walking distance to Navy Pier and Michigan Avenue. There is also a trolley stop right on the corner which would be especially nice in the Summer months as the trolley is free and goes to all... more

I stayed at this Embassy for a business trip (that I turned into a fun trip later). The rooms are spacious however, it's not the cleanest hotel I've stayed at. There is construction going on but I didn't hear any noise. The 5.30 manager's reception was nice and a great way to catch up on action items from the day.... more

This hotel was great. I booked it on hotwire.com for $120/night. It was the perfect location, right in the downtown area, about two blocks from Navy Pier. Also about a block from the main shopping strip. Great location for restaurants, shopping, bars. Our favorite bar was the Red Head Piano Bar (or something similar to that), about 20 minute walk... more

I had stayed at this hotel a few years ago as a business traveler and greatly appreciated the rooms, food, and facilities. As a weekend family traveler, this hotel is not worth the price. We had problems with check in; we reserved with a credit card but put a cash deposit down upon check in - we were in town... more

I'm writing this from the "10th floor" of the hotel (they include the underground levels, so we are actually on the 6th floor above ground, though we asked for an upper floor...beware). Pros: location; aesthetics (everything looks nice and minimalist); free drinks (unlimited!) from 5:00-7:30 PM; fairly spacious rooms; some rooms are being remodeled Cons: everything feels cheap; attention to... more

We were in town to enjoy a concert at the United Center...and we had flown in from Philadelphia. I was told that there was an airport shuttle...just call the day of, yadayadayada. I am about to board in PHL and they tell me...sorry, there is no airport shuttle to this hotel. Oops! Yeah, I would say. We got off the... more