This hotel was an excellent choice for comfortable, affordable lodging in the downtown Chicago area. It is located right across the street from the Field Museum and Aquarium. The room was not plush but certainly pleasant. Best of all, the customer service by all front desk personnel was outstanding. Very helpful with advice on nearby restaurants and transportation options for... more

We were looking for accommodation in down town Chicago that was clean but was in our price range. This hotel surpassed our expectations, actually working out less expensive than we were originally quoted. Whilst the decor may be some what dated, it provided the service required. more

We just returned from our stay at the Best Western Grant Park, and I have to admit we were pleasantly surprised. When we arrived, the hotel exterior looks exactly like the pictures on the web site -- not good -- but we picked this hotel for the location and the price. The front desk staff -- all I can say... more

I booked this hotel via continental.com with the primary reason being 1. The cheapest on Michigan Avenue 2. Reasonable valet parking charges 3. Decent reviews online We were travelling with 1 yr. old and absolutely happy with the location, service etc. Rooms were little smaller but I guess that's ok. Walking distance to Sears Tower, Milleneum Park, B. Fountain. In... more

I was hesitant about reserving this hotel, as the price was on the lower side of Chicago hotels. And the reviews I had read were mixed. We had a nice room on the 9th floor, with views of Lake Michigan. Walking distance (less than 2 blks) to Shedd Aquarium and Subway. Restaurant/bar on site...decent food/price. We were very pleased w/... more

I gave the hotel an above average rating mainly because of the location and the price. It truly can not be beat. The rooms were spacious, two queen beds and a separated living room area. The beds were comfy and the room had a fridge in it so you can stock it with water etc for your stay. The downfall... more

I was booked into this "hotel" as the facilities at the conference I was attending were sold out - the Palmer House Hilton. Now, the Palmer House is a very nice, vintage hotel sitting right on top of the Red Line. It’s a pretty cool place to drop by if you like art deco motifs and a cool throwback lobby... more

Service was generally good and efficient. Front desk overall efficient, e.g. a request for extra blankets was fulfilled within 10 minutes. Lobby is clean and fresh. Room was cleaned daily to a decent standard. Nice big TV in room with big windows and great views if you face the Lake direction. However can get draughty in the wind, and the... more

I was very impressed with this hotel located on S. Michigan Avenue in the Grant Park area of Chicago. We stayed in room 917, which appeared to be recently remodeled. I think it was the cleanest hotel room I have ever stayed in. The bathroom was fresh and clean, no hair, soap scum or mildew in sight. I was very... more