We stayed four nights at a cost of $350 per night and this was discounted rate from $500 per night. Our opinion is that the rooms were only fair in quality and this was the opinion of several of our family who were in rooms of their own. We decided a reasonable room rate should have been around $150 per... more

The Hotel Ritz Carlton was not ranked the no. 1 hotel in Chicago by Conde' Nast for nothing. Although one would expect the hotel to be large and imposing, it is quite the opposite. Once you take the elevator to the 12th floor lobby, the hotel becomes a wonderul oasis away from the hustle and bustle of a great city.... more

This hotel has a great family package which I highly recommend. We are by no means the "typical" client that would stay at the Ritz, but last year after reading a review in one of the local papers, I thought we'd give it a try. And this year was our return trip. When you check in, they bring out a... more

The Ritz Carlton Chicago is a beautiful hotel in the perfect location on the Magnificent Mile! Our room was large and comfortable. The bed was a little hard for my taste, but I am used to sleeping on a pretty soft pillow top, so it was probably just me! The staff were amazing, so accomodating. We traveled with our 3... more

So elegant and beautiful. The moment I stepped into the lobby my breath was taken away by the sight of the stunning view fountains and lighting fixtures. Everything down from the room with down bedding and cake to celebrate my birthday was perfect. My only complaint about the property is the pool is not so great. It isn't the size,... more

Over the top...every aspect of this beautiful hotel was over the top. Every staff member was lovely, the place is impeccably clean and the hotel is beautifully decorated. It was a huge treat to stay somewhere so special. I just wish that we had more time to relax and enjoy it. We were in Chicago on business which left little... more

From check in to check out an outstanding experience. I have travelled the world on business and stayed at most of the top named hotels but the Four Seasons - despite its clinical reputation is one of the most pleasing of my experiences. Excellent staff, excellent food, well designed rooms with superb bathrooms. Everything about this hotel is high quality,... more

Stayed at the Ritz for one night while in Chicago on business. Hadn't even realized that Conde Nast rated it the best US hotel, although every room has an excerpt so they are good about reminding you. It was absolutely fantastic, especially at the "Experience More - Hotel Credit " rate you can get on their web site that gives... more

Splurged on a stay at the Ritz when attending a performance at the Lookingglass Theater. It is literally a stones throw away. January through March is a time of low occupancy and all hotels discount heavily. The Ritz gave us a $150 credit per night making this a deal I couldn't pass up. Absolutely flawless service from the valet to... more