Reserved 2 rooms for a sailboat race. Once I got to hotel asked if I could cancel one, they refused, I told them I thought I could cancel up to 6pm that day, they said no they had told me on the phone the 48 hour cancelation policy , and that I was lying regarding the 6pm time. Just what... more

We paid the AAA rate of 102.99 (tax included) for a way below standard room for that price. It was small with no place to sit except for 2 straight chairs at a table. The room smelled very musty and was not as clean as it should have been. The sink had hair in it and the toilet seat was... more

We stayed at this hotel for a group event "radical boat reunion". I made our reservations directly with the hotel and had reserved a King non smoking room with a river view. We arrived a day before the evet started and when we arrived the girls at the deck seemed to be confused. She saw our reservation but it was... more

It really was a bad experience. We have stayed at this hotel every fourth of July for the past several years. It has an excellent location right on the waterfront to see the fireworks. In the past, when it was a Holiday Inn, we found it to be well maintained and affordable.We have never experienced the kind of trouble that... more

We visited by boat. Dockage was very reasonable at $25. The new dock is nice, but not yet equipped with electricity or water. The restrooms for boat visitors are terrible. The restaurant seemed to only be open for breakfast. They should cater to boaters; it's a great and essential overnight stopping point on the St. John's River. We wish them... more