I booked this hotel as a stopover on my way home from an International trip. As it was a Sheraton and as a SPG Gold member I am pretty loyal I had no concerns at all. The shuttle picked us up at the airport and the driver was very nice, professional and efficient. The check in also went smoothly. From... more

We stayed here for 2 nites post-cruise thinking you can't go wrong with a Sheraton. This Sheraton is privately owned and absolutely does not live up to what is expected from that hotel chain. I would avoid this hotel and we will never stay there again. Here is a summary of what went wrong and made our stay very unpleasant:... more

I stayed there a night before taking a cruise, it was very pleasant. I had absolutelly no problems at all. Their shuttle picked us up at the airport, dropped us off and check in was like in 2 min, they had everything as I asked for. They left my pre-check out during the night under my door. I needed some... more

First of all we booked an non-smoking room and the floor when we got off the elevator states all rooms on this floor are non-smoking. We opened the door to our room which was nice looking but the air was awful. I have asthma and it set me off and made our trip miserable. This was far from a non-smoking... more

We had a 2 nights pre-cruise stay at the Sheraton Miami Mart. The room had a strange odor so we requested to change to another room. It was next door to us, and as soon as you walk in, the smoke smell was so bad that I had to walk out. We stayed at the first froom they assigned to... more

We booked the hotel on Hotwire as we just needed a place near the airport for one night. I was impressed. The pool area was clean, lovely and relaxing; our room was large - a good thing since it was the biggest bed I've ever seen... all was neat and clean. Starbucks was handy. We didn't look through the shops... more

So I was coming back from Haiti and missed my flight thanks to American Airline (whole diff. story), and had to sleep somewhere for another connecting flight to DC. They gave me a coupon to go to the Sheraton. Another passenger and I arrived at the hotel around 10:30-11pm we shared 2 double bed room. It was a nice clean... more

I expected more from this Sheraton Hotel. It's location is very poor with nothing around so be prepared to take a taxi downtown if you want to do something (approx $25) The room was stuffy with a stale air feel about it all the time. I always felt like I needed to go outside to get some fresh air. The... more

A room that smelled of cigarettes. late delivery of breakfast, dirty glasses in the restaurant, disinterested staff, lifts that don't work, a disappointing stay. more